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Report: #1246031

Complaint Review: budget - San Diego California

  • Submitted:
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  • Reported By: shawn — San Diego California USA
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  • budget University ave San Diego, California USA

budget Shawn I went. to budget mobile store on University in San Diego California where I was told that I need to give my qualifying information to them once I gave my information to the clerk she she began without asking me downloading my information to her phone I asked her what was she doing she said she needed to send my information to her boss because she didn't know if she could collect that certain information after waiting a while I was told what's going on the clerk told me I should leave and come back tomorrow because they will not be able to help me today San Diego California

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 so I left and went home and got a better document and when I got back to the store the boss came from out of the back and out loud in front of all the other patrons ask me for my document by name letting everybody know what the qualifying factor was very embarrassed. at that point I was just ready to go I asked the manager could she please erase my information from the clerks phone because I don't want her to be able to take my information home and used my social security number and other factors later she told me no that's our store policy and they were not going to do it I told her I was not going to leave the store until she did so she decided to call the police the police report was made in the police made her and her co worker erase my information off of their phone later after thinking about it I said maybe I'll have better luck getting the phone through the internet so I applied online was approved and its been over a month I have not received a phone I call budget mobile and I was told that there will be a delay on getting the phone they don't know when they're going to send it out and also all the stores in the area are closed and will not be reopened until further notice in the meantime there's still billing lifeline for my service

 

  I went to budget mobile on University in San Diego where a young clerk ask me for my qualifying information to receive lifeline phone serves. the clerk did not know if she could accept my qualifying information so she called her boss and her boss told her to email her the picture so she took a picture with her personsl phone and sent it to her boss Without asking my permission. I waited for over 45 minutes and then was told to go home there was nothing that they could do for me today because their boss hasn't contacted them back so I left went home to get more qualifying information Once there the bass came out from behind and told me let me see your blank" information saying what my qualifying information was out loud in front of everybody that was in the store letting them know how I qualify for the service under which program which was embarrassing. At that point I told her I refuse the phone I would just like for she and her co worker to erase my information off of their phone I don't know who is going to see my information on their personal phone and I was very concerned about that like: social, birthdate. I was told by the boss no she was not going to erase the information because that was their company's policy, so I said I would not leave so she said she would call the police and I said please do becsuse there's a crime being committed today so the police came the report was made the two clerks were made to take the information off of their phone later I decided to see if I could get the phone online maybe I would have better luck I have been waiting one month for the phone have not received it and they have started my service I called to find out when I would be getting the phone and I was told it could take up to four more weeks and all the stores in my area are now closed and will not be reopen until further notice so I have not received the phone and I have had bad service with Them my privacy my dignity has been jeopardized

This report was posted on Ripoff Report on 08/03/2015 10:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/budget/san-diego-california-92115/budget-shawn-i-went-to-budget-mobile-store-on-university-in-san-diego-california-where-i-1246031. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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