Ron Benkert, Rick Bell, Eric Crabb 13 months to complete home, failed to deliver the exterior design we paid 20k extra for, walk list still not complete Ripoff Brentwood Tennessee

Thank you for your report and retraction. Building a house is a process and a journey and as you learned, sometimes things don't go as planned.  Once you've reached your destination, all the problems along the way seem to disappear. 

We are currently under contract with this company and thus far, this has been our best building experience.  This is the 5the home we've built and Turnberry is head and shoulders above the rest.  Honestly, there is no comparison. 

I'm glad things worked out for you and sorry that other people feel the need to call you names.  It's very hypocritical to criticize someone because they criticized someone.  Kind of like the pot calling the kettle black.  At least you had the decency to apologize. 

I just contacted this builder to discuss the possibility of them building a home on my lot.  This report would certainly change my mind about using them for a number of reasons.  First, because of the issues.  Second, because of the way they handled the issues.

However, the writer should have put their name to the report rather than John Doe. I'm sure Turnberry knows who they are.  If you are going to accuse someone or some company of wrongdoing you should be up front enough to use your own name.

The details sound solid enough.  You would think that an executive of the company would have gotten involved if the project manager didn't provide satisfaction.  It also seemed that the project manager was not up to speed and Turnberry's subs are sub-standard (pardon the pun).

I will say that I walked through Chardonnay, one of their subdivisions, while one house was under construction. I saw some issues right off the bat and decided the development was not for us.  I did not know at the time that it was Turnberry. 

I'd be interested to hear how they respond to the allegations.

Posts like your last ones are so obvious it makes the rest of your complaints even worse. 

2 possibilities here...

1.  You're a loudmouthed idiot who made false claims against an excellent builder

2.  You were offered something in return for that pathetic attempt at an apology.

I'd like to retract everything we stated in the prior post because this really does need an update. As the consumer, you need to be aware that during the building process sometimes things can be heated and frustrating.  The true mark of a great company is one that comes through for the customer when problems do arise.  Ive asked for a removal of the statement above which rip off report refuses to do.  In the end, Turnberry came through for us and fixed our exterior, replaced doors, rebuilt steps and more.  You should know that we appreciate the efforts of this builder to make all of these things right with us. We'd like to mention that while we were so frustrated in the process, we wished that we had waited to post anything regarding our home.  We regret posting the original remarks out of anger and frustration.  As someone who works in the construction industry, many builders would have given it up, given our money back and said maybe this is not the home for you.  They did not, and they spent a great amount of time and money to build ours to our expectations.  Our home is one of the very best floor plans that we've seen in the area and we love our home and look forward to many years in it!

I'd like to retract everything we stated in the prior post.  As the consumer, you need to be aware that during the building process sometimes things can be heated and frustrating.  The true mark of a great company is one that comes through for the customer when problems do arise.  Ive asked for a removal of the statement above which rip off report refuses to do.  In the end, Turnberry came through for us and fixed our exterior, replaced doors, rebuilt steps and more.  You should know that we appreciate the efforts of this builder to make all of these things right with us. We'd like to mention that while we were so frustrated in the process, we wished that we had waiting to post anything regarding our home.  We regret posting the original remarks out of anger and frustration.  Our home is one of the very best floor plans that we've seen in the area and we love our home and look forward to many years in it!

I have not been given a relocation fee and for some reason this is not standard.

Our neighbors back yard is eroding into ours and creating a pond at our rear foundation when its rains. As well as our side yard is eroding away. We have visited the codes dept and they have agreed that the drainage will have to be reworked on our lot.

This is a website devoted to Homeowners Against Deficient Dwellings. The website should assist you in making contact with the appropriate State officials to file complaints and get some action. Although my home is a dbl wide, I found support and the knowledge needed to make my home a safe, warm and NICE place to live. (And this house was NOT a cheap fix!)

I am not going to mislead you and tell you that there is any easy fix. It's a long and arduous road, but with persistance, you CAN get your home repaired. In addition to State regulatory offices, you also have your mortgage company and the ability to take these people to court for their incompetence. If you want/need someone to vent to, or maybe a show of support through these next few months, look for duffndame residing at charter dot net. Reference ROR so you don't find yourself in the 'spam can'.

You CAN do this. Keep us updated!