Complaint Review: Burger King - Nationwide
- Burger King Nationwide USA
- Phone: (315) 331-0435
- Web: http://www.bk.com/restaurants/ny/ne...
- Category: Fast Food Restaurants
Burger King Manager that was there on 5/20/16. He didn't give his name when he was put on the phone! NEWARK NY BURGER KING - RIP OFF!! STAY AWAY. BURGERS EXPENSIVE & TINY TINY TINY!! DONT BOTHER!! Newark New York
*Consumer Comment: Lol
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My husband picked some dinner tonight 5/20/16, and I tried him what I wanted, which was the Double Stacker. I had actually looked up the menu on their website to 'choose'. There were pictures of all choices, where all the burgers seemed to be the same.
When my husband got home (he had gotten a Whopper) MY order, all orders were "large sized", was literally about 1/2 to 1/3 the size of his Whopper. I immediately had gotten upset due to the size and the price we had to pay.
I actually called the ' establishment ' which was the Newark NY BURGER KING which is at *** **** ***** ******, and asked for the Manager. When he answered the phone, he never stated his name first of all. Then I continued to tell him what the problem was, as I stated above.
All the Manager would repeat was that they don't control the price. However, as I specified MORE than once was that it wasn't necessarily the price but the size of the Burger. It literally looked Like something that you would get on a dollar menu and/or in a kids meal. The price did come into play because the "large" price certainly did NOT come close to the absolutely tiny Burger they give you.
So much for the customer is always right rule or even customer satisfaction. He just kept repeating the same thing"We don't converge prices" until I got off the phone, and that is what I told him he would do!
Obviously I will not be going back there!! Remember it is the Burger King in Newark NY on *** **** ***** ****** 14513. I'm sure others have had just as bad of an experience as I, maybe worse!
This report was posted on Ripoff Report on 05/20/2016 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/burger-king/nationwide/burger-king-manager-that-was-there-on-52016-he-didnt-give-his-name-when-he-was-put-o-1306848. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Lol
AUTHOR: Asandry - (USA)
SUBMITTED: Saturday, June 04, 2016
The customer is always right is a very false statement. If businesses really followed that imagine the free crap they would have to give away. I'm sorry about your situation but the manager is right he can't change the price or the size of the burger. What else do you expect him to do, your food was made to the specifications of the restaurant it wasn't cold or overcooked. The fact is you weren't satisfied and unless you can find a 100 percent money back satisfaction guarantee I guess your out of luck
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