BURGER KING ripoff short changed me & called the police on me Robertsdale Alabama

Considering your spelling and grammar skills, you probably can't count anyway.

I am an Asst Mgr of a Burger King and we have the old, old registers. At every shift change we print a macro 3 (3mac) report. This shows us exactly how much money should be in the drawer, how much money we actually made.

If the total is $5.33 and the amount tendered is a $10.00 and we accidentally punch in $1,000.00 it will not make a difference. The only thing that register records on the 3mac is that $5.33 because that's how much we sold.

I have actually noticed that it happens all the time.
Let me give you a scenario.
I order 2 items on the value menu. I give them a $5 or $10.
When I see the receipt it does not show how much money I gave them.
It shows that I gave them only the amount of the order and then got 0.00 change. (see enclosure)
But that is not what happened at the register.
Why don't the register tapes show how much I give the order taker? It does not reflect what happened. It does have a place for the amount that we pay and then the amount of the charges for the food and then the amount of change. So why don't they show the amount tendered correctly. If I give the guy a $10 dollar bill, and he does not give me the change, I have no way to show how much I paid in once he takes my money.
Now it does not take a MBA in business to figure out what is going on here.
The dishonest Burger King employee knows that if they don't enter the amount tendered as the right amount, but only the exact amount required to give 0.00 change, that the register tape does not show the extra change. So if the person asks for the change, they then go ahead and give it back and the register tape still will balance.
But if the person does not remember to ask for their change back, and walks away with out it, then the register tapes will not show an overage. This means that they can take the extra money out of the till, and the register tapes will still balance at the end of the day. Unless someone is reviewing the security video of the cash register, they would never know that the extra change was there.
Since the register is not out of balance at the end of the day, No One would be reviewing the security video of the cash register.
The reason I really know they are doing it intentionally and not accidentally is that they will give the money back to me every time right away. They don't argue because they know they did it, and got called out on it. So to avoid any trouble, they give the money back after you confront them. Each time the person just acted like it was something they forgot, or it was a mistake. Come on, don't standard accounting

I have actually noticed that it happens all the time.
Let me give you a scenario.
I order 2 items on the value menu. I give them a $5 or $10.
When I see the receipt it does not show how much money I gave them.
It shows that I gave them only the amount of the order and then got 0.00 change. (see enclosure)
But that is not what happened at the register.
Why don't the register tapes show how much I give the order taker? It does not reflect what happened. It does have a place for the amount that we pay and then the amount of the charges for the food and then the amount of change. So why don't they show the amount tendered correctly. If I give the guy a $10 dollar bill, and he does not give me the change, I have no way to show how much I paid in once he takes my money.
Now it does not take a MBA in business to figure out what is going on here.
The dishonest Burger King employee knows that if they don't enter the amount tendered as the right amount, but only the exact amount required to give 0.00 change, that the register tape does not show the extra change. So if the person asks for the change, they then go ahead and give it back and the register tape still will balance.
But if the person does not remember to ask for their change back, and walks away with out it, then the register tapes will not show an overage. This means that they can take the extra money out of the till, and the register tapes will still balance at the end of the day. Unless someone is reviewing the security video of the cash register, they would never know that the extra change was there.
Since the register is not out of balance at the end of the day, No One would be reviewing the security video of the cash register.
The reason I really know they are doing it intentionally and not accidentally is that they will give the money back to me every time right away. They don't argue because they know they did it, and got called out on it. So to avoid any trouble, they give the money back after you confront them. Each time the person just acted like it was something they forgot, or it was a mistake. Come on, don't standard accounting

I have actually noticed that it happens all the time.
Let me give you a scenario.
I order 2 items on the value menu. I give them a $5 or $10.
When I see the receipt it does not show how much money I gave them.
It shows that I gave them only the amount of the order and then got 0.00 change. (see enclosure)
But that is not what happened at the register.
Why don't the register tapes show how much I give the order taker? It does not reflect what happened. It does have a place for the amount that we pay and then the amount of the charges for the food and then the amount of change. So why don't they show the amount tendered correctly. If I give the guy a $10 dollar bill, and he does not give me the change, I have no way to show how much I paid in once he takes my money.
Now it does not take a MBA in business to figure out what is going on here.
The dishonest Burger King employee knows that if they don't enter the amount tendered as the right amount, but only the exact amount required to give 0.00 change, that the register tape does not show the extra change. So if the person asks for the change, they then go ahead and give it back and the register tape still will balance.
But if the person does not remember to ask for their change back, and walks away with out it, then the register tapes will not show an overage. This means that they can take the extra money out of the till, and the register tapes will still balance at the end of the day. Unless someone is reviewing the security video of the cash register, they would never know that the extra change was there.
Since the register is not out of balance at the end of the day, No One would be reviewing the security video of the cash register.
The reason I really know they are doing it intentionally and not accidentally is that they will give the money back to me every time right away. They don't argue because they know they did it, and got called out on it. So to avoid any trouble, they give the money back after you confront them. Each time the person just acted like it was something they forgot, or it was a mistake. Come on, don't standard accounting

Cost of food- $5.32

You gave- $20.00

$20.00
-$5.32
______

$14.68
$04.xx
$10.06
Sounds to me that you should have taken the $10 and your food. Maybe they could have thrown in a card for a free burger if you insisted. This sounds like the cashier made an honest mistake. That comes with being human.

I realize it was an inconvenience for you to have to wait while they counted the money in the drawer. However, some people do try to pull a fast one. I used to work drive thru in another fast food place, and there was a guy that pulled thru and gave me the money for his order. He let some of it fly out his window as he handed it over to me. He insisted one of the bills was a $20 and insisted I give him $20 out of the drawer. One of my managers went outside first to see if he could find it, but only found a $1 which was then given to the guy. My manager gave the guy a $20 out of our drawer, but I know he was scamming us to get money and a free meal. It does happen, so you can't expect workers in a restaurant, store, etc. to just take what you say at face value as there are scamming "customers" out there.

Some people will find anything at all to complain about ... If no problem exists, they will go out of their way to find one or even make one up. The sense of entitlement some people, such as this guy, have is amazing. Anything to make a quick buck, create a scene, throw a tantrum, etc. Obviously this guy is upset that his little tirade did not work for him and he was not able to scam the fastfood joint out of more money and free food, and almost got hauled away by the police. THERE IS NO RIP OFF HERE.

You received change as though you had given her a ten dollar bill. They count down the drawer and are able to give you $10 more which. is exactly how much money you were entitled to. What's your complaint? That they called the police after you got belligerent with them? Why didn't you take the money and your food and leave?

or write the corp. burgerking.com