Complaint Review: Burnsville Toyota - Burnsville Minnesota
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- Author Not Confirmed
- Burnsville Toyota Buck Hill Road Burnsville, Minnesota U.S.A.
- Phone: 952-435-8200
- Web:
- Category: Auto manufactures
Burnsville Toyota Ripoff we bought a new toyota 4 runner at 78,000 miles a connecting rod broke and blew a hole in the engine block. The entire engine needed to be replaced Burnsville Toyota Toyota would assume no responsibility for the repair The total cost was about $7200 Burnsville Minnesota
*General Comment: WOW!
*Consumer Comment: Send Your Story To All News Stations In Your City And To ...
*Consumer Suggestion: You are out of warranty.
*Consumer Comment: Outside warranty
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We bought a brand new Toyota 4-Runner from Burnsville Toyota, Burnsville, Minnesota in 1999. In 2003, the car had 78,000 miles and a perfect maintenance record. While on the freeway on evening, the car started to convulse and spew oil all over the pavement. It was towed to the dealers where it sat for nearly 3 weeks. They then informed us it was out of warranty (60,000 miles) and that the entire engine block would need to be replaced for $7000.00 and that they and Toyota were not responsible for the repair. I sent registered letters to Toyota corporate in Calif. I registered complaints with the Minnesota Attorney General and the Better Business Bureau, but they refused to negotiate or repair. We bought a Toyota because they say they stand behind their product and this is obviously not true!!
Mary
burnsville, Minnesota
U.S.A.
This report was posted on Ripoff Report on 01/20/2005 09:59 AM and is a permanent record located here: https://www.ripoffreport.com/reports/burnsville-toyota/burnsville-minnesota-55306/burnsville-toyota-ripoff-we-bought-a-new-toyota-4-runner-at-78000-miles-a-connecting-rod-128214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 General Comment
WOW!
AUTHOR: stubby - ()
SUBMITTED: Friday, September 27, 2013
78,000 miles in 4 years?Lord only knows what you put this vehicle through in that time,it took me almmost 10 years to put that kind of mileage on the same vehicle.by the way i have the same vehicle and it running as strong today as the day i bought it.soooo yea.i dont know what your doing to your vehicles but you need to stop.
#3 Consumer Comment
Send Your Story To All News Stations In Your City And To ...
AUTHOR: Karl - (U.S.A.)
SUBMITTED: Friday, August 31, 2007
9News
500 Speer Blvd.
Denver, Co 80203
Attn: Deborah Sherman
Dateline NBC
30 Rockefeller Plaza
New York, NY 10112
Attn: Investigative Reporter
60 Minutes
555 West 57th St
New York, NY 10019
Attn: Investigative Reporter
Fox 31 News
100 East Speer Blvd.
Denver, Co 80203
Attn: Tom Martino/ Geraldo Rivera
Also 'Google' the two words ENGINE SLUDGE and read the many complaints. You are NOT alone!! Something BIG is happening and you can be part of it. YOU MUST write to ALL of the above.
Write a letter, you'll feel better!
#2 Consumer Suggestion
You are out of warranty.
AUTHOR: Greg - (U.S.A.)
SUBMITTED: Wednesday, August 22, 2007
You are out of warranty. Your just going to have to suck it up and buy a new car. How is this the dealerships problem eh? This is why you should buy the extended warranty on the vehicle.....thats exactly what they are there for. My family has bought 7 new vehicles from the burnsville toyota for the past 10 years and have not been dissapointed at all.
#1 Consumer Comment
Outside warranty
AUTHOR: Tom - (U.S.A.)
SUBMITTED: Tuesday, January 25, 2005
Once the warranty is up, it is your responsibility. If had bought an extended warranty it may have been covered.
I agree this should not have happened at only 78,000 miles.
It may be way to late for any suggestions, but have you considered a rebuilt motor (they have warranties) and are much cheaper than a new engine, have you checked around with junk yards for 'totalled' 4-Runners that may have a replacement engine in good condition? Of course you would have to hire an independent mechanic to inspect these but either would probably be a whole lot cheaper than over 7 grand, which sounds like a rip-off for sure.
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