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Ripoff Report | Butterfleye Review - San Mateo, California
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Report: #1340398

Complaint Review: Butterfleye - San Mateo California

  • Submitted:
  • Updated:
  • Reported By: Rob — San Diego California USA
  • Author Not Confirmed What's this?
  • Why?
  • Butterfleye 2191 B South El Camino Real San Mateo, California USA

Butterfleye getbutterfleye.com They Claim to have a product, I've been waiting two years - I paid in full they keep pre ordering San Mateo California

*Author of original report: They won't remove this report even though I wrote it

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I ordered my cameras back in early 2015 and keep sending them emails to see when it will arrive. They keep saying its coming but the way keep taking more orders.  I  have sent several emails , I am starting to think they are raising money only. I have not received anything.. nothing but empty promises and stories. I am now filing complaints with the attorney general, postmaster and FTC for some answer. Seemingly its a fraud, accepting orders and not shipping anything. 

This report was posted on Ripoff Report on 11/29/2016 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/butterfleye/san-mateo-california-94043/butterfleye-getbutterfleyecom-they-claim-to-have-a-product-ive-been-waiting-two-years-1340398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They won't remove this report even though I wrote it

AUTHOR: - ()

POSTED: Sunday, January 22, 2017

 

Although intiallly was happy with leverage Rip off Report provided it seems they won't remove reports even if you write them in fact they only respond in email pointing you to FAQ's.

The Butterfleye company responded to me and replaced the cameras at no charge to me. They are a start up and had issues with rolling out equipment.  I love the camera and appreciate the product exchange and repair. The first camera was flawed. All is well they toook care of me at no cost to me via Federal Express. I am very happy with them now and appreciate their apology and corrective action. 

 

I wish they would remove this report, as the Butterfleye company did as they promised. I seemingly have no control over my report or information apparently. 

 

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