Report: #291683

Complaint Review:

  • Submitted: Fri, December 14, 2007
  • Updated: Fri, December 14, 2007
  • Reported By: boone North Carolina
    Aliso, CA
    Aliso, California
    U.S.A. Made It Right. Reneged offered double $30 rebates in the summer and then promised and promised but did not come through Aliso California

Show customers why they should trust your business over your competitors...

I purchased a GPS which offered (2) $30 rebates from sponsored by the website. When the rebates never arrived over the summer, I contacted customer service a series of time. Each time, I was told there were problems with the fulfillment house and a new target date was promised. September, October, Novemer passed and I was pissed. Caliber by this time would send an email but never answered their phone. It is still not clear to me if the company is out of business.

I boycotted's website and took all my busines elsewhere (which was considerable). I began contacting the rebate number at and they seemed to have a secret way into caliber and I would get yet another caliber promise with another 30 day target date but nothing more.

Finally in December 2006, I contacted and learned that my offer had been escalated to Corporate. Then 2 weeks ago, i learned they were personally going to refund the $60 rebate. They were true to their word and I received my rebate to the original credit card I used.

I still have never heard from Caliber and still don't know if they are around. I wanted to update my GPS software but don't dare spend the $ and don't trust the company. The Caliber GPS itself is reliable and works well. i hope others use this information to get their rebate.

Good Luck.

boone, North Carolina
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This report was posted on Ripoff Report on 12/14/2007 03:57 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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