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Report: #1132903

Complaint Review: C R Chrysler Dodge Jeep Ram, Adrian MI - Adrian Michigan

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  • Reported By: Mzlisa — Toledo Ohio
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  • C R Chrysler Dodge Jeep Ram, Adrian MI 1211 U.S. 223, Adrian, MI 49221 Adrian, Michigan USA

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I answered an advertisement on Craigslist stating that the dealership can approve people with bad credit. I was approved, and selected a used car online. Archie Meade the salesman, advised to instead purchase a more expensive demo car that had hardly been used. He solicited it to me as brand new, and sold it to me at sticker price.

I was delivered a car with no oil change, no fluids, breaks that squeek when I drive in reverse, and an engine that jerks every 5 dang miles you drive. The car has 7,000 miles on it and it has not had an oil change on it at all. CR chryler is okay with the car's condition because it supposedly under warranty...what a crock!

I did my part, insured the car, paid the money...the least they could have done was delivery me a car in new condition. I have an appointment to get the car tested and diagnosed. I plan to submit the results and get the hell out of this contract.

This has been the worst buying experience ever! My advice: stay away from them, and do not, by any means allow them to deliver the car and contract to your home!

They are the bottom of the barrel!

Scam Artists!

This report was posted on Ripoff Report on 03/23/2014 08:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/c-r-chrysler-dodge-jeep-ram-adrian-mi/adrian-michigan/c-r-chrysler-dodge-jeep-ram-craigslist-con-artists-adrian-michigan-1132903. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
7Author
6Consumer
1Employee/Owner

#14 Consumer Comment

some perspective for this woman

AUTHOR: dmanchyenko - (USA)

POSTED: Thursday, June 09, 2016

Dear plaintiff (lady who bought a car sight unseen and is now seemingly unsatisfied)  First please let me send my sympathy to you for spending that much money and having to fix minor issues- and let's face it, they are very minor issues.  If it is indeed just the brakes and some transmission problems (electrical issue) then you should be fine.  At 7000 miles I would be hard pressed to believe that you are not covered by the manufacturers warranty still.  So for that- you should not complain. 

Second point, I am reading that you bought a car sight unseen.  Well, without mincing words and not trying to cause offense, but that's your fault- and by relinquishing your right to inspect before you buy- which is the smart thing to do- you also relinquish your right to demand restitution after the fact.  We call that process "caveat emptor" in tort law.  "Buyer beware" 

Following that line of thought, the dealer who I commend for not losing his cool, and all the while bending over backwards to accomodate you when he is not legally bound to, is right about the Lemon Law.  For it to be triggererd, the car MUST be new, and there must be a verified paper trail of repairs (warranties or not-thanks Kia) that are for THE SAME ISSUE.  The Lemon Law, unfortunately, does not apply to the used car market.  It's simply too varied a condition set of vehicles to apply at a standard basic level of circumstances to not favor one manufacturer over another.  That's why they only apply it to new cars- because new cars are supposed to all the same condition when they leave the factory- NEW.

Thirdly,  Threatening lawsuits against a company on a website such as this can and most of time is, depending on the mood/attitude of the defending party, taken as either defamation and/or libel.  They usually win and here's why.  This site's title is 'Rip-Off Report," and no one wants to be ripped off.  I myself am here because I am going to buy a car either this weekend from CR or Briarwood Ford in Saline.  I was checking reviews and I decided to check out the vitriol on here and stumbled across yours.  Had I not read thoroughly- which most don't, as they look at QUANTITY of bad reviews to make their decision, then I would have gone elsewhere.  That being said- in effect, your words and the fact that you keep droning on about invalid things and threatening a suit and defaming the dealership is costing them their livelihood and their ability to do their job (and pay their taxes which is what the Government cares about).  That's punishable under the Penal Code.  I'm absolutely certain that most do not read these- sadly that is why we have slipped from #2 in the world in education to #27... right behind Chile and Venezuela (you know Hugo Chavez the communist).. at any rate- they don't read these - so your words have power so when you threaten- you cause harm- tactile, physical and financial harm. 

If I were the dealer, I would contact MY attorney and look into some cease and desists and/or gag orders citing their versions of what I have said and information that they have that they haven't put on here. 

I have to say it though.... NO FLUIDS... you do understand what the engine oil is FOR, correct?  and the coolant?, and the power steering fluid?  and the brake fluid?  I'm assuming now that the car steered and it stopped (albeit eventually when you stepped on the brake pedal)... besides gasoline- those are the only fluids IN a car.  Without those it won't: start, run, go, stop, steer, not overheat, not seize up in a hot minute....

Lastly- and I do this because I went to a German school when I was a child (Army brat).... so grammar and spelling are very large pet peeves of mine.... it's not 'breaks' it's 'brakes' for the love of G-d!  I know you spelled multiole things wrong in your 6 iteration diatribe to the poor dealer, but that one stuck for some reason.

 

At any rate- I hope you and the dealer get it worked out- but I hope you get a little perspective.... because the customer may always be right- but don't think for a second that the business is without recourse if the customer acts like an idiot in public and on forums like this.

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#13 Author of original report

You sound rediculous

AUTHOR: Mzlisa - ()

POSTED: Tuesday, June 10, 2014

This case is not over. Simple as that.

 

The car had a sticker price of a little over $24,000 in 2013, when it was fresh out of the factory and zero milage.

The dealership, as you can see--is stating that the car has the same value after 7000 miles of use, bad rotors and brakes, and transimssion repair.

 

We will will let a court of law determine the car's true value.

 

It's as simple as that.

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#12 REBUTTAL Individual responds

CR did nothing wrong

AUTHOR: modracer - ()

POSTED: Tuesday, June 10, 2014

 The vehicle that is being discussed was a brand new untitled dealership demo. The oil had been changed in the car at 5,000 miles and there were no fragulant documents involved in this transaction. The car had a sticker price of over $25,000 and the car was purchased for much less than that (19,000). Offeres were made to pick the car up and have the oil changed in the car again as well as have it redetailed for the customer and it was refused. At that time the store also offered to pay to have a touch screen radio installed in the car. Once again the customer refused and demanded to bring the car back. The dealership did everything in its power to make the customer happy and was refused all offers to do so. The customer filed complaints with the attorney generals office and with the bbb and lost all cases. Why? Because there were no fradulant activities done by the dealership, the manager, the sales person or the owner of the company. Every effort was done to try to satisfy the customer and all options were refused.

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#11 Author of original report

Update

AUTHOR: Mzlisa - ()

POSTED: Wednesday, March 26, 2014

For consumers thinking of purchasing a vehicle from CR Chysler in Adrian.

This car was sold to me as new, at sticker price. Here are the findings:

 

Front Roters and breaks needed changing.

Electrical issues within the TRANSMISSION, causing the car do drive abnormally.

 

If the dealership is selling NEW cars in this condition, what condition are the used cars in?

 

This issue is to be continued.....

 

 

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#10 Author of original report

Just Stop!

AUTHOR: Mzlisa - ()

POSTED: Wednesday, March 26, 2014

The reason for my online complaint is to make future buyer aware of how CR Chrysler--YOU--treat your customers. It HAS NOT been created to have back and forth arguements for days on end with nut-job employees. If you have a burning question, which I know you don't...(your just being stupid)...then call me.

Otherwise don't bother me with this nonesense. My appointment is in an hour, and you will hear from my attorney. Case closed.

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#9 Consumer Comment

The SIX of us?

AUTHOR: Robert - ()

POSTED: Tuesday, March 25, 2014

The six of you must be really bored in that office to continually write me about a contact you're quite sure I can't get out of!

I don't know where you learned to count, but I only counted 3 people posting before you posted that comment (and one since).  By my count that comes to a grand total of 4.  So before you start talking about "sounding stupid" perhaps you should take a step back and look at what you wrote.

Oh and yes I(and the others) are not employees of this company.  But it is Standard Operating Procedure to accuse someone of that and attack the poster and not the post when you have nothing to prove your very weak position.  How you ask can I speak for the others as well..well if you search around this site you will see how stupid your "employee" comment actually is.

And sorry but I am not attacking you..I am attacking your posts as I am pointing out that you stated incorrectly that 6 people had posted. 

I am also pointing out that you refused to answer or rebutt any of the questions brought forward.  Such as exactly how did they get the car to your house with NO FLUIDS..again that was your words.  But if you said that it had oil then exactly what do you consider a fluid?.

How about posting when you have this appointment that will enable you to get out of this contract?  I am now also very curious as to when they delivered the car to you with something so obviously wrong..after all NO fluids is a big thing..why did you accept the delivery of the car?

 

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#8 Consumer Comment

Why?

AUTHOR: coast - ()

POSTED: Tuesday, March 25, 2014

Why did you sign the contract and accept delivery on a “brand new”… “very used” car that had 7000 miles on the odometer?

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#7 Author of original report

What in the world is going on at CR Motors?

AUTHOR: Mzlisa - ()

POSTED: Tuesday, March 25, 2014

The six of you must be really bored in that office to continually write me about a contact you're quite sure I can't get out of! Instead of writing me all day, try selling a car or two, the ETHICAL AND LEGAL WAY! You're making yourselves look cheap and desperate by pretending to be "consumers." Get over it.

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#6 Consumer Comment

What law?

AUTHOR: Robert - ()

POSTED: Tuesday, March 25, 2014

 I don't know where you are getting your information but you seem a bit misguided. 

First of all there is NO legal requirement that says a finance company MUST see the car, in fact I don't think I have ever heard of a single finance company requiring to inspect any car I have ever bought.  But you are right they agreed to loan you 20K sight unseen, of course you agreed to buy the car sight unseen as well.

I have no worries, as there should be nothing wrong with a 20 thousand dollar car, unless there have been FORGED  OR MISSING INFORMATION on the docs.

- Oh really?  And what basis do you come up with that (less than) legal theory?

AGAIN, THE LAW IS ON MY SIDE. THANKS LEMON LAW

As for the lemon laws.  Almost without exception Lemon Laws do not apply to USED cars.  However, if this is still considered a new car even then the Lemon Laws require an issue to be a continual issue.  That is the car needs to be repaired for the same thing several times.   Where again in just about every case the lemon law does not let you get out of the contract it just requires them to give you another car.

The only case you MAY have is if there is something wrong with the car that is covered in the written warranty and they refuse to cover it.  However, you have shown nothing that is even close to being the case.

You sound like you are suffering from a severe case of "Buyers Remorse" and trying to come up with any reason you can to no longer have to pay for this car.  So all I have is one thing to say...Enjoy your car.

 

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#5 Author of original report

bleep off

AUTHOR: Mzlisa - ()

POSTED: Monday, March 24, 2014

The law IS on my side. Once this car is examined, I will get out of the contract. There's no doubt. I got financing for a car the the finance company never saw. They agreed for 20k, sight unseen. I have no worries, as there should be nothing wrong with a 20 thousand dollar car, unless there have been FORGED  OR MISSING INFORMATION on the docs.

 

AGAIN, THE LAW IS ON MY SIDE. THANKS LEMON LAW! CR HAS MORE TO LOSE THAN ME! THEY STAND TO LOSE THIEIR BUSINESS WITH THE FINANCE COMPANY.

 

SO...WHATEVER

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#4 Consumer Comment

Forget The Car...

AUTHOR: Jim - ()

POSTED: Monday, March 24, 2014

So then...you buy a stupid USED car, sight unseen on the internet.  Smart...I'm impressed!  Forget the car, just go and have your head examined!

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#3 Author of original report

You sound stupid, argumentative, and guilty.

AUTHOR: Mzlisa - ()

POSTED: Sunday, March 23, 2014

Additionally, I didn't say there was no oil in it, I said it hadn't been changed. That, you can't refute.

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#2 Author of original report

You sound stupid, argumentative, and guilty.

AUTHOR: Mzlisa - ()

POSTED: Sunday, March 23, 2014

Yes, I was conned into signing a contract on a very used, lemon car. It boggles my mind as to what could have been done by the "manager" who drove the car. But hey, when the car isn't yours, I guess you drive it carelessly.

Con artists usually stress the paperwork without accepting what they did.

To me, your comment VALIDATED what I've said about you. So yes, I welcome you to bring  your "tude" and ignorance.

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#1 Consumer Comment

Please come back on Ripoff Report and let us know how this works out for you..

AUTHOR: Ken - ()

POSTED: Sunday, March 23, 2014

"I have an appointment to get the car tested and diagnosed. I plan to submit the results and get thehellout of this contract."

A contract is a legally binding (on both parties) document that you agree to when YOU sign it.  It's VERY unlikely you can just "get the hell out of it."  If it says you got a car with only a couple of miles on it, you might have a case, but I'll bet there's nothing like that in the contract YOU signed. 

"I was delivered a car with no oil change, no fluids.."  " The car has 7,000 miles on it and it has not had an oil change on it at all."

How, exactly are you sure it's had NO oil changes and also, how in the world did they get it to your house with NO coolant, oil, power steering fluid, transmission fluid, or brake fluid? You're the one that said it, please explain.

Don't forget, come back on here and keep us updated on your attempt at this...what could possibly go wrong?

 

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