Report: #997584

Complaint Review: Cabelas

  • Submitted: Tue, January 15, 2013
  • Updated: Tue, January 15, 2013
  • Reported By: charlie — United States of America
  • Cabelas
    115 Cabela Drive, Sidney, Nebraska 69162
    United States of America

Cabelas lied about my $400 backorder to try to screw me $960 for the same order! Internet

Show customers why they should trust your business over your competitors...

Cabellas took my order for $400 worth of ammo that was on backorder at the time with expected delivery 2-3 weeks later.  After waiting nearly 1 month I called to inquire on the status; at which time I was told the expected wait was extended another 3 weeks.

I then recieve an email 2 days later indicating "Unfortunately, we are unable to get authorization on the credit card that was used on your order.  Please contact our Customer Relations Department...".  I immediately called my credit card company to check for a fraud issue.  My credit card company indicated there was no fraudelent activity on my account.  They further indicated that I had ample credit line availabilty and that there had been no declined responses.

I then called Cabelas with this information.  They indicated that they tried to charge my card and could not.  I then confirmed the card information and informed them I had already been in contact with c.c. company and there were no issues and no attempts by Cabelas.  I asked to use another card and was told my order was in a hold status and would have to be completed the next day when c.c. processing was open.  I asked again to use another card and was told my order could not be completed.  I asked for a manager.

The manager simply reiterated everything already said and indicated she could not help. I pressed for my order to be completed at which time she admitted they were sold out again.  She said they would not be getting anymore in like I had ordered it, ie. a promo package currently selling at nearly $1000 that I locked in at $400. I indicated that I believed that fraud was being perpetrated against me and I wanted my order completed immediately.  She gave me the to corporate and ended the call.

As a side note, I can buy the exact ammo I had a confirmation for, but at the nearly $1000 instead of my order of $400.
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This report was posted on Ripoff Report on 01/15/2013 08:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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