Report: #363

Complaint Review: Cal Spas

  • Submitted: Thu, March 25, 1999
  • Updated: Thu, June 20, 2002
  • Reported By:
  • Cal Spas
    Orange County
    Riverside, California

Show customers why they should trust your business over your competitors...

I put a deposit down for a jacuzzi. My condo did not have the
correct circuit breaker, so I had to cancel my order.

Cal Spas agreed to refund my $500 deposit 3 years ago and put it
in writing. I have not seen any money since and they do not return phone calls. Do not do
business with these bandits!

Robert Davidson
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This report was posted on Ripoff Report on 03/25/1999 12:00 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals


#1 UPDATE Employee

Customer Service Manager

AUTHOR: Vickie - ()

I am the Customer Service Manager at Cal Spas Corporate office in Pomona. I would like to talk with this consumer to help get his issue resolved. We have no record of this consumer calling. Please direct this consumer to Vickie Thomas - (909)623-8781 ext. 280.

Thank you,
Cal Spas
Customer Service Manager
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#2 REBUTTAL Owner of company

I am a Cal Spas dealer

AUTHOR: Rick - ()

I would like to see this complaint directed to a specific dealer. There are over 300 Cal Spas dealers in the USA. This report makes it look like we are all bad. Most of us are great dealers and would like to be acknowledged separately. If you can post the specific dealer and name, I would be happy to take the complaint to the manufacturer for resolution on your behalf. Thank You, Rick at Pool and Spa Outlet
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