• Report: #616708
Complaint Review:

Cali Bamboo

  • Submitted: Wed, June 23, 2010
  • Updated: Wed, June 23, 2010

  • Reported By: Dana — Louisville Colorado United States of America
Cali Bamboo
9365 Waples St., Ste D San Diego, California United States of America

Cali Bamboo BamDeck composite deck material delaminates, swells, splinters, cups and arches. San Diego, California

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Cali Bamboo BamDecktm Decking Material Product Complaint


BamDecktm is a composite decking material that badly delaminated less than three weeks from installation to the point where there was a significant risk of tripping on raised and swollen boards and of splinters, some six inches in length.  The deck is a total loss and can not be repaired.  On 3/25/10 I informed Cali of two boards that had started to delaminate after one day of exposure to the elements and was told that this never happens and to go ahead with the installation. [continued below]....

.....  I did so and the deck was finished 4/9/10.  On 4/26/10, after a weekend away, I see that the delamination and swelling, cupping and arching had taken place throughout the deck.  Cali informed me I had failed to follow their installation guidelines of leaving an 1/8th inch gap between boards and, so, they were not responsible.  The delamination, swelling, splintering, cupping and arching, however, were occurring even on boards that did have an 1/8th inch gap.  Cali has been completely unresponsive.

This report was posted on Ripoff Report on 06/23/2010 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/cali-bamboo/san-diego-california-92121/cali-bamboo-bamdeck-composite-deck-material-delaminates-swells-splinters-cups-and-arch-616708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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