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Report: #1239272

Complaint Review: California Home Lending - Rancho Santa Margarita California

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  • Reported By: luckyy1 — Woodland Hills California USA
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  • California Home Lending 1 Home Office Rancho Santa Margarita, California USA

California Home Lending Dejon Duchesne Biggest Bait and Switch, liar you will not want to do business with-RUN! Rancho Santa Margarita California

*Author of original report: We will let the courts decide the real truth

*REBUTTAL Owner of company: Unscrupulous Consumer

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We were in the process of using another mortgage broker, when I decided to call

Dejon, who convinced me that my guy wasnt being honest and not giving us the brokers credit that was due to us. Dejon at first acted like he is honest and sincere, until the day we told and emailed him to lock our rate at 3.625% with a rebate of $4500. We were furious when we found out he chose not to (violation of CA law) and now it cost us $3100 at 3.75% for 30 years. My wife works fo one of the top real estate law firms and we were advised to never pay down the rate, which Dejon knew about. At the Escrow office in which my wife had on that day, had to sign or the condo we were was going into foreclosure and we would lose the condo. Not only was their no credit (money coming back to us and the relock clearly showed at zero buy down but instead $3100.  We had been Bait and switch.

 

We will be drawing up a demand letter for over $18,000 plus punitive damages.

We will also do everything in our power to not let anyone else EVER be bait and switched. We will make sure all of his licenses are suspended.

 

If you are ever thinking about using him, email me at ****************************

Michael

This report was posted on Ripoff Report on 07/01/2015 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/california-home-lending/rancho-santa-margarita-california-92688/california-home-lending-dejon-duchesne-biggest-bait-and-switch-liar-you-will-not-want-to-1239272. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
1Employee/Owner

#2 Author of original report

We will let the courts decide the real truth

AUTHOR: - ()

POSTED: Monday, August 10, 2015

We have tried to settle with the lendear and this will now be going to court to collect punitive damages!

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#1 REBUTTAL Owner of company

Unscrupulous Consumer

AUTHOR: California Home Lending - (USA)

POSTED: Monday, August 10, 2015

I will respond to the each allegation:

 

  1. We advertise almost exclusively at Bankrate.com; that is how we came to work with Ms. Heller.  Bankrate is a very competitive platform and we have priced our quotes accordingly.  We use Provident Funding as our pricing model as their rates seem to be most competitive day in and day out.  Provident Funding does not provide financing for condominiums; the Heller property is a condominium.  Shoppers are directed to contact us directly for quotes on condo financing.  There are further disclaimers regarding the quote being specific to W2 borrowers with excellent credit.   I initially spoke with Michael Blake, Andrea Heller’s boyfriend, on 4/15/15.  The conversation went well.  Mr. Blake commented that he was working with several lenders and that he was looking for the best deal and went on to say how he felt that all the lenders were trying to rip him off.  I provided two quotes based on our conversation, no documentation had been provided or credit score verified.  The quotes were for 3.75% and 3.625%.

 

  1. Through our initial conversation no actual rate was decided on though Mr. Blake had expressed the most interest in the rate at 3.625%.  Our conversation included questions from me about the condition of the home as it was a pre-foreclosure sale and Mr. Blake had made a number of comments regarding the condition of the home.  He wanted to lock the rate and I indicated that I was not comfortable locking the rate as I had serious questions about the condition of the house.

 

  1. On 4/20 my loan processor sent out disclosures at 3.625% with the corresponding pricing; the “interest rate lock/float agreement” was checked float.  The signed disclosures were returned including the lock/float agreement on 4/21.  We spoke after I receive the signed documents and I explained further my decision not to lock the rate based on the condition of the house.  I let him know he should continue shopping if he needed to lock the rate now.  Rates worsened over the coming weeks.  The buyer indicated that they were ready to close and we should lock the rate.  Rate lock confirmation is attached here.  Prior to locking rate (2) fee work sheets were sent providing the borrower with rate options at 3.625% and 3.75%.  Following up with Michael via phone it was determined that they would go with the rate at 3.75% with the corresponding price.

 

  1. The loan terms were fully disclosed to this borrower at numerous points throughout the process.  The closing did eventually take place almost 30 days after the scheduled closing.  The delay was due to negotiations on the payment of and credit for repairs.  The terms did not change in respect to interest rate or price for interest from the time the rate was locked to the time the loan funded.  The private lien holder on this property was very cooperative in extending the sale date as he did so for our transaction and had done so with a previous lender; the buyer and sellers Realtors both indicated this in  phone conversation: 

All documentation supporting a fully dosclosed file with all of the proper notification documention signed by the only borrower on the file Ms. Heller is available upon request. 

 

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