• Report: #140249
Complaint Review:

Call One Unlimited - Premier Benefits - Buyer's Union

  • Submitted: Mon, April 25, 2005
  • Updated: Thu, May 12, 2005

  • Reported By:Grants New Mexico
Call One Unlimited - Premier Benefits - Buyer's Union
1442 E. Lincoln Ave Box 361 Orange, California U.S.A.

Call One Unlimited - Premier Benefits - Buyer's Union Scam, Fraudulent Billing, Dishonest, Shady Business Practices, Phony Information, Promises, Products Orange California *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Comment: Thank you Rip-off Report!

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On March 25, 2005, I was called by Call One Unlimited and offered a $200 coupon book good at Wal-Mart. Along with this, they would include a calling card. After activation of this calling card, I had 14 days to cancel it, or be charged $149.90.

I asked my representative (he gave his rep # as 0785, name was possibly Darren Slayer, but with his heavy accent, I'm not sure) specifically if I did NOT activate the card, if I would have to cancel or be charged. Twice I asked, twice he assured me that if it wasn't activated, there would be no charge.

I agreed to pay $3.95 through my checking account, and was transferred to the verification department. Again I asked twice if I didn't activate the card, if I would be charged. Again, he said I would not be. I was given an ID number of 11905229, and was supposed to be given a tracking number, but the verification man hung up on me.

Then on April 20th, they charge me in my checking account $149.90, which to make matters worse, bounced, incurring a $4 fee. Not only had I NOT activated the calling card, I had never received the card or coupon book! I have tried repeatedly to contact the company at the number given, only getting a busy signal. Research into the company gave me 5 other numbers, all of which are busy or don't work.

I have filed complaints with the Better Business Bureau (who have had over 400 complaints against this group of companies in the last three years), the attorney generals of California (where the company is located) and New Mexico (where I am from), the National Fraud Information center, and the Federal Trade Commission.

I STRONGLY urge everyone affected by this company to file a complaint immediately with the FTC by calling 1-877-382-4357 or going online at www.ftc.gov. If enough people complain, the government will take action, and justice can be served against this disgusting company.

Grants, New Mexico

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 04/25/2005 12:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/call-one-unlimited-premier-benefits-buyers-union/orange-california-92865/call-one-unlimited-premier-benefits-buyers-union-scam-fraudulent-billing-dishonest-140249. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Thank you Rip-off Report!

AUTHOR: Billie - (U.S.A.)

I just wanted to give my thanks. Your report helped me out so much. I had to close my checking account. But at least they didn't get anything from me. I also reported them to the FTC. Thanks again
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