Complaint Review: Camden-Grey Essential Oils
Camden-Grey Essential Oils person who I communicated with was Vivian Rudeness when trying to resolve an issue with an order and refusing to provide a W-9 form camdengrey. Internet
I have had numerous exchanges with Vivian. She is particularly rode and unhelpful. I had a problem with an order where some items were not sent. I contacted her to ask about it. She told me they weigh everything and occording to her records the order was complete. I responded telling her it was not complete via an email. She never got back to me. Refused calls, emails, and hung up on their chat line. I had been a loyal customer, ordering regularly over many years. Everything would be OK as long as you didn't have a problem; then you got a cold shoulder. I teach at a college. Our requirements to be a vendor changed and we now require a W-9.
Vivian freaked, became very defense and said her accountant told her she didn't have to give anyone a W-9. This was just for our files. I tried to explain, she wasn't having it. Once again, refusing calls, hanging up, not chatting. I must say I deal with many vendors and no one behaves like her. I do not encourage anyone to order from them. They show a low price but then get you on the shipping. Most other companies are a better price when you add everything together and the fact you will not get good service or a respectful treatment adds insult to injury!
This report was posted on Ripoff Report on 11/12/2016 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/camden-grey-essential-oils/internet/camden-grey-essential-oils-person-who-i-communicated-with-was-vivian-rudeness-when-trying-1337846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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