Report: #928138

Complaint Review:

  • Submitted: Thu, August 16, 2012
  • Updated: Thu, August 16, 2012
  • Reported By: Joy — Allen Texas United States of America

    United States of America terrible customer service,,,will not return calls or emails has not delivered product , Internet

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Last Thursday I ordered a candy bouquet as a birthday gift for my 87 year old mom's sister. My mom is on hospice and this is likely the last gift she will send her sister. Therefore I ordered it early. It should have shipped and arrived on Wednesday. I paid for two day shipping and cold shipping because it was coming from Tennessee to Texas. When it had nor arrived on Wednesday I called them and they said it shippend Monday and should have been delivered on Tuesday. Called cousin to see if aunt had back to let them said they would have to get with Fed ex and call me back. When they called me back they left me a flippant message telling me Fed Ex would deliver it on Friday. They will not give me a tracking number and now will not answer my calls or emails. So frustrated Bouquet still has not arrived ... Terrible terrible cutomer service
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This report was posted on Ripoff Report on 08/16/2012 10:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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