• Report: #1057859
Complaint Review:

Capital Bank

  • Submitted: Mon, June 10, 2013
  • Updated: Mon, June 10, 2013

  • Reported By: Tennesseeborder — Alabama
Capital Bank
3015 E. Andrew Johnson Hwy Greeneville, Tennessee USA
  • Phone: 423-787-1300
  • Web:
  • Category: Banks

Capital Bank Horrible customer service, neglegence, incompetency, refused to send my money, provided conflicting information Greeneville Tennessee

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 Due to their negligence, apathy, incompetence, etc. etc. it took a full two months to receive my money from a closed checking account.  This is another example of a giant bank taking over a small bank, which resulted in horrible lack of customer service, lack of communication between branch and headquarters, and ultimately to me, which is why is took two months for me to receive my only source of income.  When it was Green Bank, I was treated more like a customer.  But when Capital Bank took over, I was discarded like garbage.  They ignored me, lied to me, hoping I would go away.  But I needed to obtain my money, which they were keeping.

This report was posted on Ripoff Report on 06/10/2013 08:29 AM and is a permanent record located here: http://www.ripoffreport.com/reports/capital-bank/greeneville-tennessee-37743/capital-bank-horrible-customer-service-neglegence-incompetency-refused-to-send-my-mon-1057859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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