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Report: #372913

Complaint Review: Capital Direct Lending, Newport Lending Corp, Pacific Investment & Loan, Pacific Investment Mana - Santa Ana California

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  • Updated:
  • Reported By: Los Angeles California
  • Author Confirmed What's this?
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  • Capital Direct Lending, Newport Lending Corp, Pacific Investment & Loan, Pacific Investment Mana 3100 S. Harbor Blvd. #320 Santa Ana, California U.S.A.

Capital Direct Lending, American Capital Group, Newport Lending Corp, Pacific Investment & Loan, Pa Capital Direct Lending, Pacific Investment & Loan, Pacific Investment Management Group, Newport Lend Capital Direct + Newport Lending Corp, Pacific Investment Management Group, Pacific Investment and Loan, committed fraud and falsified loan doc Newport California

*REBUTTAL Owner of company: Newport Lending was not involved with this complaint

*UPDATE EX-employee responds: NOT TRUE:Claims against Branch 1291, Capital Direct & The Mauro's ARE FALSE

*UPDATE Employee: BRAIN DECKER - MAJOR ABUSER.

*UPDATE EX-employee responds: CAPITAL DIRECT LENDING - BRANCH 1291 (FRAUDULENT INVESTORS & FRAUDULENT TAX RETURNS)

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This is your typical mortgage fraud. I was gullible to smooth talking Decker. Officially paperwork was submitted on a loan through Capital Direct Lending. This is your typical shell with the same people at multiple places. Originally my loan was started with
American Capital Group; ahlender.com, to which no one can find a license, but you quickly get transfered to some other company. The companies are all interlinked.

When you call the number on the company web page, you may get another company, for example calling Capital Direct will connect you to Newport Lending Corp. I have received communication from the following companies related to the loan and many of the same people work at these companies. All trickery to get new customers.

Capital Direct Lending www.capitaldirectlending.com
Pacific Investment and Loan www.pacinvestment.com
Pacific Investment Management Group www.pimgfund.com
Newport Lending Corp www.newportlendingcorp.com
American Home Lender www.ahlender.com

The scam works like this, they get some money from you up front, collect all the data and tell you they locked the loan at the rate you request with no points. They then file a loan with a higher rate and or points and forge your signature on the application. They off course provide a good faith estimate of the rates you were quoted by them. You then go through several gyrations of delays for unknown reasons. Just wait another two weeks and it will be solved. The goal is to get you to sign the loan because you don't read the loan, or so desperate you have no choice. They then walk off with all the extra points, the $10-20K or more for their pocket.

My loan was caught along with 6 other cases by First Fed of California. First Fed Fraud Department contacted us (Diane), and verified the forgery on the rate application and other forms. They (Janet) from wholesale lending at First Fed also spoke to us and explained they were no longer working with CDL and associates due to fraud, and our mortgate application was cancelled. The individuals involved in my loan or who were to help resolve the issue were:

Brian Decker (Primary)
Michael Hulbert (Broker)
Shawn Surgner (Processor)
Matt Green (VP)

Decker had some story that First Fed denied the loan for a bogus reason, and they would help get another loan. First Fed Provided all the paperwork and documented the fraud. Of course the first week, Decker said they would take care of us, get another loan. When it became apparant that rates had climbed and no loans were available they quickly tried to get rid of us. I've attemtped to get my money back from them, or to honor the commitment, but they will never return my call. If you do get a live body on the telephone, they immediately hang up on you. They will not provide the physical work location or direct phone lines. A huge red flag!

Of course Jumbo loan rates quickly went up from 5.5-->7.5; They have fallen now to about 6.5 for 5 year Term.

They have completely taken advantage of me, and after I've seen what they have forged on a loan document. With all my financial information they could easily cause greater damage. I can't get my money from them, and now I can't get any solution. My finances are a disaster now because of this experience.

Do Not Even Talk to these companies unless you want to lose years of savings!

Dee
Los Angeles, California
U.S.A.

This report was posted on Ripoff Report on 09/15/2008 01:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-direct-lending-newport-lending-corp-pacific-investment-loan-pacific-investment-mana/santa-ana-california-92704/capital-direct-lending-american-capital-group-newport-lending-corp-pacific-investment-372913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
1Employee/Owner

#4 REBUTTAL Owner of company

Newport Lending was not involved with this complaint

AUTHOR: Matt - (U.S.A.)

POSTED: Friday, June 26, 2009

Newport Lending was not involved with this complaint. Please delist Newport Lending from this report.

At the time of this written complaint, not during the alleged loan process, I, Matt Green, was one of the managers at CDL. This applicants complaint occured many months before my managerial responsibilities began. I did have a chance to hear the complaint personally several times and saw the ownership of CDL make every attempt to cure this complaint with free mortgage services and no closing costs for refinancing. This offer also included free services for the applicants friends and relatives. This offer was worth many times over what the client wanted as a cash settlement.

Refinance rates for a jumbo mortgage, were not satisfactory to the applicant since the written complaint. Thus, he denied managements offer for free refinance services.

The applicant was more interested in a cash settlement for a loan that never closed or funded.

Newport Lending and Matt Green were not involved in this persons loan process as stated in the complaint.

The applicant included as many companies and persons on the complaint for purposes of accomplishing his goals. During my time at CDL, I can attest, that this applicant, intended to recieve a cash settlement for not having a loan fund under disclosed terms, before rates increased and the market for jumbo loans collapsed.

CDL has made every attempt to work with this individual who is very upset.

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#3 UPDATE EX-employee responds

NOT TRUE:Claims against Branch 1291, Capital Direct & The Mauro's ARE FALSE

AUTHOR: Laproc - (U.S.A.)

POSTED: Monday, December 01, 2008

This is simply untrue. First, the person filing that bogus blog resides in Hawaii, and recently moved there from Oregon, having had to move due to his now well-known "loose cannon" personality and self-admitted "Anger Management" issues. Kevin Brown is his name-be careful of this guy. His lie about being from L.A. is only the tip of the iceberg.....

I am a former Processing & Loan Agent Manager for Capital Direct Lending, National Branch 1291, operated by David Mauro & Kim Mauro. I recently left them, solely because of the Market conditions. Virtually no one ever left working with the Mauro's unless they were forced out due to their own bad judgment, misbehaviour or lying.

The Mauro's run a very strict, ethical, Zero-Tolerance company, and have always done so. I'm proud to have worked with them, and with Michael Hulbert's company. They work above reproach, and do not tolerate lies, short-cuts, nor anything less than true professionalism.

The guy who posted these false claims is Kevin Brown, and was fired for simple, obvious reasons. I know this since I worked with him, and was on the other end of his tirades, wild massive mood swings and outright lies.

As for the investors he cites and the loans he worked on, his claims are totally false. I can prove it. We had 4506-T's executed on all of Kevin Brown's files after he left. THERE WERE NO FRAUDULENT TAX RETURNS AND NO PROBLEMS WITH ANY DOCUMENTS GIVEN BY THE BORROWERS. It was a basic, selfish and cruel lie Kevin Brown made up because he was made that files were being pulled from him.

Kevin was livid that files were being re-assigned because referral source clients, Joann & Nima are some, refused to work with Kevin Brown, since he lied to them, threatened bodily harm, and verbally screamed at them on several occassions. I heard it.

As soon as this was brought to David Mauro's attention, he and Kim Mauro immediately terminated him. I have a copy of the termination letter for all to see. Moreover, the files he said allegedly had claimed fraudulent tax returns etc. WERE FINE, and the lenders closed them without problem.

A full investigation is still undergoing, as I understand, into Kevin Brown's acts. He falsely called lenders and canceled loans without the borrowers' knowledge, claiming there were bad tax returns or bank statements. But he was just angry that he lost the large account which the Mauro's gave him to work on.

Most importantly, THERE PROVED TO BE NOTHING WRONG with any of the documents. It's just a disgruntled ex-employee not operating with all the lights on upstairs. What a joke. CDL and the Mauro's company were so good to him. People never leave them, at least not in the past 4 years I worked for them, until the recent market made it just too tough for me to stay full time.

Funny thing too, Kevin Brown even called them and emailed them asking for his job back weeks after this posting, and they turned him away. They did not even know of this posting. When they find out they will be so disappointed. They gave that guy every chance, and he repeatedly complained, and let his anger take over irrationally. Too bad....they are all good people. I don't see the Mauro's or Michael Hulbert lying or bashing their former employees. I guess Class is not something you can't scream about and get....they have it. This posting of completely false lies shows Kevin does not have any class, and must have had a bad, manic day.

I will gladly show everyone all the emails regarding Kevin's termination, and can provide anyone with all contact information.

Hope this clears up the reputations of some very hard working, good people, who just try and make a living and help others along the way. As they say, No Good Deed Goes Unpunished.....

It's hard enough to make a living in the mortgage business & good people like the Mauro's and Mike Hulbert do not deserve this bogus claim which has been proven to be completely false.

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#2 UPDATE Employee

BRAIN DECKER - MAJOR ABUSER.

AUTHOR: Do The Right Thing - (U.S.A.)

POSTED: Tuesday, November 11, 2008

This is response to the report regarding Brian Decker and Capital Direct Lending. I am here to say that Capital Direct Lending is a company that has many loan officers all around the country and Brian Decker WAS one of them. I first met Brain Decker in 2007 and he is a complete rebel. He does not ever once follow policies set forth by Capital Direct Lending putting the company in jeopardy of losing bank relationships with almost all the major banks. He would often lie to the Capital Direct corporate offices and the corporate offices would not know he did fraud until the banks started calling. Where I do place blame is that Capital Direct allowed this unlicensed individual to process mortgages out of his offices and not from Capital Direct's Corporate Offices where the Corporate Processing Manger could actually audit his work. In some cases his work was questioned serverly but often to no avail or repremand.

So to Dee in Los Angeles, yes I agree with you. Brian Decker is a plain ole fool and a rogue Loan Officer. You should seek a complaint to his boss Bernard Steinman out of Costa Mesa or Newport Beach. He is supposed to be a big shot mortgage broker and is the person who directly employed Brian Decker. I am not aware if Bernard Steinman was involved with Brain Deckers skeems but I know he worked this him in that AH Lending Office.

Regarding Matt Green, he has nothing to do with this. He may be guilty of other things but not in this case. He just recently took over as the Operations Manager and is pushing the company in the right direction cleaning up all of that fraudulent activity. As a matter of fact there are documented cases where he turned away a loan officer in Georgia for submitting fraudulent loans. Dee the Brain Decker issue was before Matt Green took over Capital Direct Lending and his name should be cleared from this report against Capital Direct Lending. The prior management group of Capital Direct Lending were the ones frequently notified of Brian Decker's fraudlent ways and turned the other way until it was too late. Banks then cancelled Capital Direct from submitting loans with them.

Capital Direct Lending has since banned Brain Decker and believe it or not he continued to submit loans with out Capital Direct Lending knowing about that. That's the type of individual that he is. I am sorry he did this to you Dee but I truly believe you when you place your report about Brian Decker.

The reason you call the phone # on the loan application and are not able to reach Brain Decker is because Capital Direct is a net branching company and he is a sub-contractor with them. Brian Decker is really just a referral source for Capital Direct Lending and that's why no one knows him at the numbers you call. The main company is Capital Direct Lending and not AH Lending.com. He works for them but Capital Direct Lending offers their services to AH Lending who for whatever reason could not do the loan under their name so they run it thru another mortgage broker and then get paid their commssions after Capital Direct Lending funds the loan.

It's a pretty legitimate and understood process throughout the mortgage industry however the consumer usually doesn't care as long as the loan closes or sometimes never knows it even happened that way unless there are issues such as yours.

I'm not defending or accusing anyone, I'm just pointing out the entire truth about the experiences I've personally had with Brian Decker. After reading this please judge for your self.

I hope this clears this up for you.

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#1 UPDATE EX-employee responds

CAPITAL DIRECT LENDING - BRANCH 1291 (FRAUDULENT INVESTORS & FRAUDULENT TAX RETURNS)

AUTHOR: Capital Direct Lending Branch 1291 - (U.S.A.)

POSTED: Wednesday, September 17, 2008

I AM AN EX-EMPLOYEE THAT WAS TERMINATED BECAUSE I SUPPOSEDLY YELLED AT A FRAUDULENT INVESTOR WHOM WAS DOCTORING UP TAX RETURNS I HAVE PROOF TOO I ALSO HAVE VOICE-MAILS THAT IF I COULD ATTACH SO THAT ALL COULD HEAR I WOULD DO SO I HAVE BEEN THREATENED BY ATTORNEYS TO KEEP MY MOUTH SHUT OR FACE CRIMINAL ACTION I WAS EVEN TOLD THAT BECAUSE I CANCELLED THE FILES FROM LENDERS: PLAZA HOME LOANS, CMG & JUST MORTGAGE BECAUSE I LIVE IN ANOTHER STATE OTHER THAN STATE THAT THE LOANS WERE ORIGINATED THAT SINCE IT CROSSED STATE LINES I WAS IN VIOLATION? YEAH WHATEVER, I TRIED TO BE DIPLOMATIC ABOUT THIS BUT I DID A SEARCH ON GOOGLE AND SAW THAT THERE WERE OTHER COMPLAINTS ABOUT IDENTITY THEFT SO I DECIDED TO SEND IN A REPORT AS WELL.

DO NOT DO BUSINESS WITH THESE AFFILIATES AS WELL AS THEY ARE ALSO RESPONSIBLE FOR FRAUDULENT PRACTICES:

CAPITAL DIRECT LENDING BRANCH 1291 -RAN BY DAVE MAURO & KIM MAURO 574-265-9959
EMAIL MAURO.CAPITALDIRECT@GMAIL.COM & KIM MAURO 574-265-9712 FAX 888-563-0963

NIMA NAFEI - FRAUDULENT INVESTOR 510-410-4235 EMAIL NIMA905@YAHOO.COM
JOANN LOBELLO - JMPROPERTY FINDERS OF FLORIDA 407-957-6682 EMAIL JMPROPERTYFINDERS@AOL.COM

MICHAEL HULBERT - HIS NAME IS ON ALL LOAN APPLICATIONS AS YOU SAW IN THE REPORT BEFORE MINE HE IS BEING ACCUSED ALONG WITH OTHERS AS DOING IDENTITY THEFT JUST THOUGHT IT SHOULD BE KNOWN THAT THESE FOLKS ARE SHADY IN THERE BUSINESS PRACTICES ******* BE AWARE *******
DO NOT DO BUSINESS WITH THESE ABOVE INDIVIDUALS - Capital Direct Lending, American Capital Group, Newport Lending Corp, Pacific Investment & Loan, Pa Capital Direct Lending, Pacific Investment & Loan, Pacific Investment Management Group, Newport Lend Capital Direct + Newport Lending Corp, Pacific Investment Management Group, Pacific Investment and Loan, committed fraud and falsified loan doc Newport California Capital Direct Lending, Newport Lending Corp, Pacific Investment & Loan, Pacific Investment Mana

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