Capital Grants Association attempted to withdraw $299 even after I cancelled my order ripoff internet

My bank called me, after the cust. service rep.. to give me a number to dispute the charge. When I called that number, I was given another number to call. The rep. from the second number said, again, that they had no record of my cancellation.

When I explained that I called the person who originally set up the transaction, he explained I should have recieved the last number when I purchased the services in the first place. He said that the other person was in the sales dept. and was only interested in making the sale. That in order to cancel the order I needed to contact HIS dept. How interesting that the rep. that called me first thing this morning didnt say any of that, and again assured me that my order was definitely cancelled.

Now this final person, who claims to really have the power to cancel, tells me that as soon as they recieve the insufficient funds notice from my bank that they can really cancel. He apologized several times for the inconvience and directed me to call back within the next two business days to confirm that the purchase was cancelled. Hopefully this will be resolved, if not, I will update again.

On Nov. 2, 2006 after leaving messages about filing this report as well as a report to Better Business Bureau, a customer service rep. called me. He called even before their alleged 9-5 business hours,claiming that they simply didnt have my cancellation in their records. I asked for reassurance that their company wouldnt make any more attempts to withdraw the money and the rep. assured me this wouldnt happen. However it is also very interesting that when I attempted to go to their website to find an address the page no longer existed or was unavailable. I had just gone to the site last week.