Report: #605594

Complaint Review: Capital ONe Auto Finance

  • Submitted: Fri, May 21, 2010
  • Updated: Fri, May 21, 2010
  • Reported By: Reyna — Hockley Texas U.S.A.
  • Capital ONe Auto Finance

    Internet
    United States of America

Capital ONe Auto Finance Capital One keeps you behind on your paymens, Internet

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I tried to get a 1 month extension because I had to move to another City for my job and after I moved my transmission went out on one of our trucks.  I was told that I did not qualify because I have not made 12 payments, I asked what about emergency situations, they still said no.  I also tried to get my due date move to the first of the month since I now only get paid once a month they said not until I get caught up.  There late fees are outragous, they try to keep you behind by not helping you.  I have not had this problem with my other finance company when I explained my situation to them they offered me a two month extension so I would not fall behind, and they are not as big as Capital One, what is wrong with Capital One do they just not care about their customers, they are just out for more money by charging late fees.
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This report was posted on Ripoff Report on 05/21/2010 05:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/capital-one-auto-finance/internet/capital-one-auto-finance-capital-one-keeps-you-behind-on-your-paymens-internet-605594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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