Capital One Bank bill I don't owe Missouri

Capitol One is issuing its "predatory" loans/cards out of South Dakota nowadays, so the Virginia information may not be applicable.

Also, attorneys general are there to protect the interests of the people of their state at large. They usually do not act in the name of individuals. While it is a good idea to file a complaint with an AG if you feel you've been done wrong, don't expect any attorney general to act as your private attorney (although, in some states, AG offices do have programs aimed at resolving individual consumer issues).

The commission is merely the licesing authority. They can shut Capitol One down and issue sanctions, but they cannot enforce the rights of an individual.

This complaint still comes down to whether the reporter is being targeted by Capitol One directly, or by a collection agency. The proper method of dealing with the situation depends heavily on this distinction. But we still don't have that information.

If you've got a complaint against Capital One, here is the contact information for the

Commissioner of Financial Institutions of Virginia, the Attorney General of Virginia, as well as

Capital One CEO, Richard D. Fairbank. The first two have jurisdiction over Capital One.


MAILING ADDRESS FOR THE COMMISSIONER OF FINANCIAL INSTITUTIONS OF VIRGINIA

Commissioner of Financial Institutions
State Corporation Commission
1300 East Main Street
Suite 800
P.O. Box 640
Richmond, Virginia 23219

To File a Complaint with the Commissioner (Bureau of Financial Institutions):

http://www.scc.virginia.gov/division/banking/complaint.htm

Information in determining how the Bureau may assist you, how to file a complaint, an explanation

of the complaint process, and some general complaint guidelines can be found in the Consumer

Complaint Information brochure.

http://www.scc.virginia.gov/division/banking/forms/complaint_info.pdf

If you believe the regulated entity falls under the jurisdiction of the Bureau of Financial

Institutions, please complete a complaint form and submit it to the Bureau at the address noted

on the form.

http://www.scc.virginia.gov/division/banking/forms/complaint_form.pdf



ATTORNEY GENERAL OF VIRGINIA

The Honorable Bob McDonnell
Attorney General
State of Virginia
Office of the Attorney General
900 E. Main Street
Richmond, VA 23219

Contact AG McDonnell: http://www.oag.state.va.us/FORMS/ContactForm.html



THE CEO OF CAPITAL ONE:

Richard D. Fairbank
1680 Capital One Drive
McLean, VA 22102

Phone: (703) 720-1000

Fax: (703) 205-1755

If you've got a complaint against Capital One, here is the contact information for the

Commissioner of Financial Institutions of Virginia, the Attorney General of Virginia, as well as

Capital One CEO, Richard D. Fairbank. The first two have jurisdiction over Capital One.


MAILING ADDRESS FOR THE COMMISSIONER OF FINANCIAL INSTITUTIONS OF VIRGINIA

Commissioner of Financial Institutions
State Corporation Commission
1300 East Main Street
Suite 800
P.O. Box 640
Richmond, Virginia 23219

To File a Complaint with the Commissioner (Bureau of Financial Institutions):

http://www.scc.virginia.gov/division/banking/complaint.htm

Information in determining how the Bureau may assist you, how to file a complaint, an explanation

of the complaint process, and some general complaint guidelines can be found in the Consumer

Complaint Information brochure.

http://www.scc.virginia.gov/division/banking/forms/complaint_info.pdf

If you believe the regulated entity falls under the jurisdiction of the Bureau of Financial

Institutions, please complete a complaint form and submit it to the Bureau at the address noted

on the form.

http://www.scc.virginia.gov/division/banking/forms/complaint_form.pdf



ATTORNEY GENERAL OF VIRGINIA

The Honorable Bob McDonnell
Attorney General
State of Virginia
Office of the Attorney General
900 E. Main Street
Richmond, VA 23219

Contact AG McDonnell: http://www.oag.state.va.us/FORMS/ContactForm.html



THE CEO OF CAPITAL ONE:

Richard D. Fairbank
1680 Capital One Drive
McLean, VA 22102

Phone: (703) 720-1000

Fax: (703) 205-1755

If you've got a complaint against Capital One, here is the contact information for the

Commissioner of Financial Institutions of Virginia, the Attorney General of Virginia, as well as

Capital One CEO, Richard D. Fairbank. The first two have jurisdiction over Capital One.


MAILING ADDRESS FOR THE COMMISSIONER OF FINANCIAL INSTITUTIONS OF VIRGINIA

Commissioner of Financial Institutions
State Corporation Commission
1300 East Main Street
Suite 800
P.O. Box 640
Richmond, Virginia 23219

To File a Complaint with the Commissioner (Bureau of Financial Institutions):

http://www.scc.virginia.gov/division/banking/complaint.htm

Information in determining how the Bureau may assist you, how to file a complaint, an explanation

of the complaint process, and some general complaint guidelines can be found in the Consumer

Complaint Information brochure.

http://www.scc.virginia.gov/division/banking/forms/complaint_info.pdf

If you believe the regulated entity falls under the jurisdiction of the Bureau of Financial

Institutions, please complete a complaint form and submit it to the Bureau at the address noted

on the form.

http://www.scc.virginia.gov/division/banking/forms/complaint_form.pdf



ATTORNEY GENERAL OF VIRGINIA

The Honorable Bob McDonnell
Attorney General
State of Virginia
Office of the Attorney General
900 E. Main Street
Richmond, VA 23219

Contact AG McDonnell: http://www.oag.state.va.us/FORMS/ContactForm.html



THE CEO OF CAPITAL ONE:

Richard D. Fairbank
1680 Capital One Drive
McLean, VA 22102

Phone: (703) 720-1000

Fax: (703) 205-1755

If you've got a complaint against Capital One, here is the contact information for the

Commissioner of Financial Institutions of Virginia, the Attorney General of Virginia, as well as

Capital One CEO, Richard D. Fairbank. The first two have jurisdiction over Capital One.


MAILING ADDRESS FOR THE COMMISSIONER OF FINANCIAL INSTITUTIONS OF VIRGINIA

Commissioner of Financial Institutions
State Corporation Commission
1300 East Main Street
Suite 800
P.O. Box 640
Richmond, Virginia 23219

To File a Complaint with the Commissioner (Bureau of Financial Institutions):

http://www.scc.virginia.gov/division/banking/complaint.htm

Information in determining how the Bureau may assist you, how to file a complaint, an explanation

of the complaint process, and some general complaint guidelines can be found in the Consumer

Complaint Information brochure.

http://www.scc.virginia.gov/division/banking/forms/complaint_info.pdf

If you believe the regulated entity falls under the jurisdiction of the Bureau of Financial

Institutions, please complete a complaint form and submit it to the Bureau at the address noted

on the form.

http://www.scc.virginia.gov/division/banking/forms/complaint_form.pdf



ATTORNEY GENERAL OF VIRGINIA

The Honorable Bob McDonnell
Attorney General
State of Virginia
Office of the Attorney General
900 E. Main Street
Richmond, VA 23219

Contact AG McDonnell: http://www.oag.state.va.us/FORMS/ContactForm.html



THE CEO OF CAPITAL ONE:

Richard D. Fairbank
1680 Capital One Drive
McLean, VA 22102

Phone: (703) 720-1000

Fax: (703) 205-1755

Lois, so that we may attempt to give you the proper advice, we need to know a couple of things. First, was the letter from Capitol One or was it from a collection agency? Second, what steps have you taken thus far to correct this situation?

If you could answer these questions, there are several knowledgeable people here who would be more than happy to offer you some advice.

Best regards!