Complaint Review: Capital One Credit Card Company
Capital One Credit Card Company Offers 0% APR for 12 Months (hidden and very small print - 4% fee) Salt Lake City, Utah
*UPDATE EX-employee responds: balance transfer fee
On the checkbook, same information in big colorful bold letters.
Unknown to me, in smaller print, 4% fee.
Did not realize the 4% until after I used the check and notice a charge to the account. Called Customer Service, and they could not move it. Told them that I would even pay off the full amount (minus the 4% fee), did not move.
Asked if I can contest the decision. Yes, send in the checks. Asked what that will do, simply they'll pull up the offer in their system...which would show 4% fee. But that does not show that information was in small print.
Was very unhelpful and rude.
This report was posted on Ripoff Report on 06/23/2010 12:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/capital-one-credit-card-company/salt-lake-city-utah-84130/capital-one-credit-card-company-offers-0-apr-for-12-months-hidden-and-very-small-print-616426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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