• Report: #1162914
Complaint Review:

Capital One

  • Submitted: Thu, July 17, 2014
  • Updated: Thu, July 17, 2014

  • Reported By: Crap in my Wallet — Morgan Hill California
Capital One
Nationwide USA

Capital One Won't return my money. Richmond, Virginia  Nationwide

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I opened a secured credit card account with Capital One in June, 2014. I paid a $69 security deposit to activate a card with a $200 limit. I wanted to increase my credit limit, so on July 8 and 9, 2014, I tried to deposit $200 on both occasions using their website but got an error message saying they were having problems and to try again.

On July 10, 2014, I was checking my bank balance online an noticed that both $200 deposits were accepted by Cap One, but when I checked my credit limit with them online, the payments were not reflected. I called their customer service department and was told that it would take 2 weeks for the money to become available.

I asked that they return my $400 in deposits, my $69 security deposit and close my account and was told that it would take 2 billing cycles, 60 days, to get my money back.

If I was late making a payment to them they would charge a penalty and interest, but they can hold and use my money for two months as they please.

This report was posted on Ripoff Report on 07/17/2014 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/capital-one/nationwide/capital-one-wont-return-my-money-richmond-virginia-nbspnationwide-1162914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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