Complaint Review: Capitol One Credit Card - Salt Lake City Utah
- Capitol One Credit Card p.o. box30278 Salt Lake City, Utah United States of America
- Phone:
- Web: www.capitalone.com
- Category: Credit Card Processing (ACH) Companies
Capitol One Credit Card make payments, returned payments account suspended Salt Lake City Utah
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I made a payment on my credit card account to capitol one on the 22nd of October 2009. I realized I put the payment in the wrong a checking account about an hour later, so I logged back in to my on line capitol one banking account and edited the payment. It accepted the change and I went on about my business.
On October 29, 2009 my payment didn't show, so I started investigaing as to why. I checked both my checking accounts, no sign of a payment and now it was late, so I call capitol one. (the credit card is in my husbands name but I can get info about the account) They said my bank returned the payment. My bank never was presented with the payment to return it. I had more than enoungh to pay the bill in my account. I told the lady I was speaking with to retry the payment and she verified the account number and routing number it went through with no problem.
A few days later I tried to access my account and it was locked and suspened for a returned payment for 30 days. They are problablely going to charge me a late fee, I haven't got that yet. How can they make a type-o with the account numbers and It's my fault. I am the one who contacted them and it's my fault and I have to pay for their mistake!!!
They refuse to own up their mistake so I can't use or access my account. They want me to make my next payment quick collet by phone so they can charge me more money for something they did. What can I do about this. I would like to report them to anyone I can and get my account back.
This report was posted on Ripoff Report on 11/10/2009 11:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capitol-one-credit-card/salt-lake-city-utah-84130-0278/capitol-one-credit-card-make-payments-returned-payments-account-suspended-salt-lake-city-522077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.