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Report: #1332735

Complaint Review: Captain Marketing - Calabasas California

  • Submitted:
  • Updated:
  • Reported By: Alden Engraving — La Mesa California USA
  • Author Confirmed What's this?
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  • Captain Marketing 4505 Las Virgenes Rd., #210 Calabasas, California USA

Captain Marketing, Chris Haggett Promised services for SEO they never performed, Claimed a sight they never worked on Calabasas California

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They contacted me in April 2016, after months of calling to offer SEO services for my business website. They promised me that they would have me in #1 position in 90 days on Google, Yahoo and Bing. I told them my site needed some fixing and to proceed. I gave them the codes to access my website on GO Daddy. Nothing much happened, they did generate a report that showedlittle progress. When I called to complain they said they couldn't access my site. I ten called Go Daddy and set up new passwords and access specifically for them. Nothing much happened and the reports I was getting indicated my rankings were sliding backwards.

I called again in July and found my SEO Manager had been replaced and the new girl informed me my site was not on Go Daddy but on another site that my previous SEO Company had switched to his sight w/o my knowedge. Now I knew they had been lying to me and they had created another site for me on their server. I was of course angry. When I called  the Head Guy Chris he said he would look into it and take steps to alleviate the situation. He never got back to me. In August I fired them. To date they have never offered an apology or refund, ut insist I still owe them for August. I am also contacting the Better Business Bureau to file a complaint.

This report was posted on Ripoff Report on 10/11/2016 09:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/captain-marketing/calabasas-california-91302/captain-marketing-chris-haggett-promised-services-for-seo-they-never-performed-claimed-1332735. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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