Complaint Review: car camera direct
car camera direct (Evolution World Wide) 8345 NW 66th St.Suite #3030 Miami, FL 33166USA car camera direct (Evolution World Wide) scam Miami Florida
i ordered camear from carcameradirect.com on Dec 31, 2013 and received it on Jan 13th, 2014. to my surprise, package showed it was delivered from China. i would never placed order if i knew company is based in China. on their website, the address is listed as
Evolution World Wide
8345 NW 66th St.
Suite #3030 Miami, FL 33166
Instead of high quality product as it was advertised I received just a cheap Chinese junk! so i contacted customer server right the way to return. they sent me email instructions to return to Hong Kong! what a mess!! without having any options, i sent it back via USPS and costed me $20. i still not receive my refund 4 months later. i called customer service and the lady said my order status showed refund is already processed. But, i told her i didnt get credit back to my credit card. she said she cant do anything and i have to get in touch with billing department through ticket system on their website. i submitted tickets so many times to their phony ticket system and never got response. i called customer service again and asked if there is phone number for billing department. she said billing department is not reachable by phone. i told her if i cant directly contact billing department, as a customer service, she should be helping to track the ticket. she said she cant help and hang up. This is my first devastating buying online experience. lesson learned and regret a lot that i didnt do research about this company before placing order. i now see lots of complaints about this company and BBB Business Review gave them "F" rating. i feel powerless. i wish my money goes to donation instead of being cheated by this company.
Order ID 175241
Order Product Order Quantity Current Status Mail Tacking Number
Car Camera (Night Vision + HD + MD) 1 SENT
|Car Camera (Night Vision + HD + MD)||$69.00 USD||1||$69.00 USD|
|1 Year Warranty||$0.00 USD||1||$0.00 USD|
|Shipping and handling:||$6.95 USD|
This report was posted on Ripoff Report on 04/18/2014 08:15 AM and is a permanent record located here: http://www.ripoffreport.com/reports/car-camera-direct/miami-florida-33166/car-camera-direct-evolution-world-wide-8345-nw-66th-stsuite-3030-miami-fl-33166usa-1139869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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