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Report: #106668

Complaint Review: Capital One Auto Finance - Long Beach California

  • Submitted:
  • Updated:
  • Reported By: Birmingham Alabama
  • Author Not Confirmed What's this?
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  • Capital One Auto Finance www.captialone.com Long Beach, California U.S.A.

Capital One Auto Finance Con Artists Ripoff Jerks Long Beach California

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I have a car loan through Capital One. In an honest attempt to pay in a timely manner, I signed up for automatic bank draft. At the time the rep advised me to go ahead and send a check for my September payment because the bank draft would take 45 to 60 days to take effect.

I did and to my surprise they check I mailed cleared as well as the automatic deduction on the same day!!!!! I called them to alert them of this and the fact that I can't afford to pay two car payments in one month, they assured me I would have my funds back into my account within three (3) business days which would have been a Friday.

Friday, no money, and it is now almost Friday of the next week and I still have not gotten my money back into my account but yet I have gotten rude reps, insensitive, arrogant managers.

If you are one day late with payment they will call, harrass and badger you 3 or 4 times a day, but for their mistake they drag their feet and tell you there is nothing they can do. That is complete and full BS!!!! I am fed up with Capital One and I am considering filing a lawsuit against them. I have a freeze on my bank account and therefore my family is more or less out in the cold all because of Capital One. I have over $300 in overdraft fees on my account, which they will agree to reimburse me for In 25-30 Days!!!!!!!!!!! Is there any attorney who will take these clowns through the ringer????

Willamena
Birmingham, Alabama
U.S.A.

This report was posted on Ripoff Report on 09/02/2004 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/capital-one-auto-finance/long-beach-california/capital-one-auto-finance-con-artists-ripoff-jerks-long-beach-california-106668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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