United Equitable Group -American Heartland Insurance - Ron Clark - Juliette Driscoll - Mark McEwing,... Slow to make offer of 50% and then rescinded that lowball offer the same day! Skokie Illinois

Mark is my man after one of their clients totaled my car.
He's arrogant and rude with the best of him.

He refuses to pay for his clients damages while he gives you every excuse possible.

Going on two weeks now, car is still in the pound, he hasn't looked at it.
What he's trying to do is leave it there making excuses why he can't see it to the point where he Dumps in on the pound and doesn't pay the expenses that are occurring.

After so many days the pound crushes the car, bingo! no evidence.. thank god i have lots of pictures for them to see..

Avoid American Heartland Insurance at ALL cost

I was also involved in a car accident by an individual insured by American Heartland Insurance Co.  After filing a full police report and having the party admit guilt, i have had no choice but to use my personal insurance to repair my vehicle.  My insurance company is now working to recuperate repair costs and my deductible since winter of last year.  In addition, i was forced to rent a car at my own expense while the repair occurred.  I have left multiple voicemails with Juliette Driscoll and have not gotten a response.  After faxing the bill, she refuses to pay the full out of pocket cost for the rental (< 50%).  The call was then escalated to Ron Clark for reasoning and clarity.  Instead it became an argument with no context or valid reasoning.

At this point in time, i do not know how to go about recuperating my costs.  I am insured by a large reputable carrier, so there is a chance that they will be able to recover costs and refund my deductible at some point.  As for my rental charges, i frankly do not know how to go about recovering them.  Insurance companies should not be allowed to operate in
this manner. There has to be legal repercussions to what they are doing.  Has anyone had to deal with a similar issue with this company? If so, i can take whatever help you can offer.

https://ahilink.com/Home_Page.php

- Anonymous
  Chicago, IL

I am surprised you were able to get this company to respond. I was rear-ended by someone insured with this company. I have a police report plus the lady that hit me was given 4 tickets and taken to jail. It has been almost a month and they won't respond to me or my insurance company. I have left messages with the adjustor who never calls me back and the operator continuously directs me to his voicemail and does not direct me to someone else even though I explained that I am not getting any calls back. I am very interested in a lawsuit against them as I anticipate problems with them.

I am dealing with this insurance company too. I cannot believe their customer service skills. I have had better conversations that make more sense with my 4 yr old then with these idiots. No decent insurance company would ever have people like this working for them, I spoke to a guy named Mark who mocked me, laughed really loud when I was trying to make a relavent point, and then started talking to someone else when I was trying to talk to him. Honestly, there are so many people out there looking for jobs,it's sad that these are the type of people who are getting jobs.

Please let me know if you decide to go forward with this.

Thanks

We need to get together and go to the media! every news station has a 'consumer segement'