• Report: #1060097
Complaint Review:


  • Submitted: Tue, June 18, 2013
  • Updated: Tue, June 18, 2013

  • Reported By: Greg — Memphis Tennessee
Internet USA

Carbonite Poor product and Customer service Internet

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I have had nothing but problems with Carbonite. It would never back up my IPhone and now after a three month period it won't back up my computer or re-download it.

I have a Almost new IMac and it is not a computer problem! I talker to Carbonite's customer service and advanced technical people and they still could not solve my problem and make their product work as advertised an promised. I paid, foolishly, for three years in advance and now they won't give me a refund of any amount!

You know how you just get fed up with a company or product when they just give you the run around? That's how I feel about Carbonite. I do not recommend them, their customer service or their product!

This report was posted on Ripoff Report on 06/18/2013 01:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/carbonite/internet/carbonite-poor-product-and-customer-service-internet-1060097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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