Report: #995144

Complaint Review: carchex

  • Submitted: Fri, January 11, 2013
  • Updated: Thu, January 17, 2013
  • Reported By: Ben — Houston Texas United States of America
  • carchex

    Internet
    United States of America

carchex carchex.com Failed to Identify Numerous Issues with Vehicle, Internet

*UPDATE Employee: Response to Complaint

Show customers why they should trust your business over your competitors...

I had carchex do a buyer's inspection on a 2001 Toyota Camry.  Here's a list of things the inspector missed:
(1)  Noise made by engine at certain RPM - Engine probably needs replacement/rebuilding, approx $3000.
(2)  Surface cracks and wear on radiator - $300-400
(3)  Left rear tire worn on outer edge.
(4)  Noise made passenger's side strut mount when going over speed bumps.

My recommendation would be to google "<make> mechanic <city>", and find a mechanic close to the vehicle you're considering purchasing, and have that dealer do the buyer's check.  My experience with carchex was about as bad as it could be - WILL PROBABLY HAVE TO REBUILD THE ENGINE!
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This report was posted on Ripoff Report on 01/11/2013 10:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/carchex/internet/carchex-carchexcom-failed-to-identify-numerous-issues-with-vehicle-internet-995144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response to Complaint

AUTHOR: Ben - (U.S.A.)

We are very disappointed to hear that the inspection report did not meet your satisfaction.  Please contact our customer service team at 877-227-2439 and we will more than happy to provide assistance in the matter.  
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