Complaint Review: Cardiac Solutions Dr. Joseph A. Caplan
Cardiac Solutions Dr. Joseph A. Caplan Cardiac Solutions Dr. Joseph A. Caplan - I will be finding another place to take Mom for her heart care. Peoria Arizona
My first visit to Cardiac Solutions was a disaster! They had already cancelled and moved a previous appointment and that was a foreshadow of their lousy service. I drove my 96 year old mother to the address that my wife had given me. Unloaded Mom and she slowly shuffled with me up to the lobby at the center of the building, arriving on time for our 2:15pm appt. There was no directory in the lobby, no signs and all the inside doors were locked. It took us a few minutes to figure out that the entrance is outside and at the West end of the building (A little sign on the wall of the lobby would have been helpful). Half way around the building, I had to run ahead and get a wheel chair because Mom was running out of steam. (she is a heart patient after all) The staff made me leave my driver's license just to borrow a wheel chair. Add all this together and we were now about 15 minutes late. [continued below]....
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