Cardpool.com Took my money, no gift card San Fransisco Internet

 This company was quick to take my money, but then shipped the card to te wrong state. They don't offer a customer service number, so after I emailed them 4 times when my card didn't arrive after the 3-7 BD quoted, they said even though it was shipped to the wrong state (Alabama), their policy is to make a customer wait a full 3 weeks to see if it arrived. If it doesn't, I was told I'd have to contact them again, and they might refund at that time. I then asked for a tracking number, which they cannot provide, they have no idea where my giftccard is at, yet have had my money for several weeks.