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Report: #1264202

Complaint Review: Care.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Sanya5440 — fort wayne Indiana USA
  • Author Not Confirmed What's this?
  • Why?
  • Care.com Internet USA

Care.com I signed up specifically for their 1 month membership. It was clear by its name that it was for one month only - only now do I see that there was a tiny star, and under it in small light grey print it says that the subcription renews automatically.  Internet

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The other payment option was a monthly plan, making it perfectly clear that this one month membership would expire after one month. Next thing I know I look at my credit card statement and they've been charging me for 4 months! If you do some research they mention in a few places that this is a common error people make, i.e. they totally acknowledge how sneaky it is! I sent them a message that I demand a refund. I already know I won't be able to get it based on a few other people's similar experiences with care.com. That is sneaky, misleading business. does not appear

I signed up specifically for their 1 month membership. It was clear by its name that it was for one month only - only now do I see that there was a tiny star, and under it in small light grey print it says that the subcription renews automatically. The other payment option was a monthly plan, making it perfectly clear that this one month membership would expire after one month. Next thing I know I look at my credit card statement and they've been charging me for 4 months! If you do some research they mention in a few places that this is a common error people make, i.e. they totally acknowledge how sneaky it is! I sent them a message that I demand a refund. I already know I won't be able to get it based on a few other people's similar experiences with care.com. That is sneaky, misleading business.

 

This report was posted on Ripoff Report on 10/28/2015 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carecom/internet/carecom-i-signed-up-specifically-for-their-1-month-membership-it-was-clear-by-its-name-1264202. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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