• Report: #1153376

Complaint Review: Care.com

  • Submitted: Mon, June 09, 2014
  • Updated: Mon, June 09, 2014

  • Reported By: DeeTee — Carrollton Virginia
Internet USA

Care.com auto-renewal scam Internet

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Care.com's auto-renewal policy is unethical. I paid for one month of service, which, according to the very tiny type at the bottom of the sign up page, was set to auto-renew. Unfortunately, Care.com does not send any reminders or receipts when collecting payment. They simply bill your credit card the full cost of renewal. Further, when I noticed the charge and called to cancel, there is no option for a pro-rated refund. I still have to pay for the full month, even though I'm no longer in need of the service and did not knowingly agree to pay Care.com the full subscription amount.

This report was posted on Ripoff Report on 06/09/2014 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/carecom/internet/carecom-auto-renewal-scam-internet-1153376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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