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Report: #1228644

Complaint Review: Care.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Debcan1970 — Maryland USA
  • Author Not Confirmed What's this?
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  • Care.com Internet USA

Care.com Siphoned over $1000 from my bank account. waltham Internet

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Care.com is essentially an applling scam. Care.com uses a "Bait and Switch Model" for the contunity campaign they are running. Sheila Marcelo is the current CEO, she started the company in 2007. She is responsible for most of the unethical marketing stradagies that are in place. Sheila makes 90% of the money from first time users getting trapped in to auto renew billing. Its a modern marketing tactic she is cashing in on.

Millions of dollars have been lost by millions of parents and babysitters (and yes I did say millions) Care.com has 43 million accounts worldwide. Care.com siphoning money out of hard working Americans bank accounts..The auto renew billing buried in very small fine print and in light grey font is barely visible for a reason. When anyone should complain they are a broken record about it. "We are sorry you misunderstood the auto renew billing but you will not get your money back." That is just the start to a very long list of diry, dity business care.com is running.

Here is my top 10 list of fruad by Care.com.

1-Predatory, auto renew billing buried so deep Nancy Grace couldnt find it.

2-Termination of both Caregivers and parents accounts without a refund or explanation.  This elimates bad reviews from caregivers pages and kicks all issues stait out the door.

3-Unsupported an unverifed background checks on caregivers.

Background checks are provided by an outside company that cleary stated they are not liable accuracy or completeness since no ID is seen by anyone. The caregivers punches in a DL# from her home computer and any borrowed or stolen DL# can be used..A SS# is also used but not required..The check will come back as a pass with no SS# on file if you are a criminal.

4-Unverified qualifications and unverified references from caregivers.

Qualifications are not verified at all in any way by Care.com. Not even CPR or first aid. No cards from an actual company are registered  and any made up qulifications are just fine. References are aid to be verified but in fact they are not. The caregiver punches the references into the computer herself and can use any email and phone number..and then verify the references her self with her own computer and home phone. 

5-The fake check scam....American caregivers are being scammed out of millions of dollars..This is well documented all over the net. Care.com is in 16 countries. Care.com is not monitoring the countries as a whole. Americans personal information is being sold from country to county and scams are running rampant along with prostitution and drug running. That is why there are so many complaints about fake ads and profiles...its a great way to communicate and lure others into the scam ring. Care.com is well aware this is going on but it is too costly for them to do anything...considering they make 100 million or more per year you would think this would be a concern. 

6-Fake review boards---Care.com owns and operates the baords that hold 4 and 5 star reviews (top of the pile when googled) no 1 star reviews are allowed.

7-BBB will accreit any company that pays $500 a yr for a membership fee and Care.com pays to keep an A rating.

8-Rude and obnoxious customer service center. If anyone calls for any complaint they will terminate the person account 15 min later and send out this auto generated response "We reserve the right to remove anyone for no reason or any reason at anytime with no explanation and ro refund. (THIS IS NOT AN EXAGERATION)

9-Care.com allows minors to babysit knowing the amount of scams and illegal activity that goes on.

10-Care.com misrepresents its self on TV as a safe and verified community of caregivers by highlighting reviews and background checks. Many peolpe have written in that this is decieving and should not be when dealing with children.

 

 

 

This report was posted on Ripoff Report on 05/12/2015 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carecom/internet/carecom-siphoned-over-1000-from-my-bank-account-waltham-internet-1228644. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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