Report: #1270143

Complaint Review: CARE.COM - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Tue, November 24, 2015
Updated: Tue, November 24, 2015
Reported By: Mario Canazza — Brasilia Alabama Brazil

Author Not Confirmed

Why?

CARE.COM Nationwide USA

Phone:
Web: www.care.com
Category: Child Daycare

CARE.COM Auto-renewal without my consent

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I subscribed for a one-month plan to hire a babysitter on June 19, and the site upgraded my subscription without my consent. I've been charged for August, September, October and November and they say that they will not refund 42.46 dollars charged extra for each of these extra four months.

They seem to use a automatic-renewal policy, even without customer consent.

They will not refund me, even though they know I have not accessed the website since my one-month plan ended in July. This seems like a scam, they disregard the consumer's choice and just upgrade without notice.

This report was posted on Ripoff Report on 11/24/2015 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carecom/nationwide/carecom-auto-renewal-without-my-consent-1270143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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