Complaint Review: Careington International - Texas
- Careington International Texas USA
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- Category: Health Insurance
Careington International Careington Dental Unauthorized charges Texas
*Consumer Comment: Understanding Renewals
This company charged my debit card $75 without authorization. I contacted my bank and let them know immediately!!
This report was posted on Ripoff Report on 01/10/2014 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/careington-international/texas/careington-international-careington-dental-unauthorized-charges-texas-1114666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Understanding Renewals
AUTHOR: Bob - ()
SUBMITTED: Sunday, June 15, 2014
Looks like you had the individual plan for $75/yr. When you initially joined Careington you should have been told that membership renewals are automatic each year. I beliebe it's also written in the terms of your membership application. One month prior to your expiration date, Careington mails members a letter informing you that your membership will automatically renew if you do nothing. If you do NOT want to renew, all you had to was call the customer service number on your ID card and let them know not to renew your membership.
Sometimes people miss the letter though. It happens. Just call customer service and ask for a pro-rated refund. The corporate office is very keen on keeping members and ex-members happy! Contacting your bank is not the correct action. Contact member services for payment issues.
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