Report: #1061205

Complaint Review: Cargill Chevrolet inc

  • Submitted: Sat, June 22, 2013
  • Updated: Sat, June 22, 2013
  • Reported By: Fedupinputnam — Pomfret center Connecticut
  • Cargill Chevrolet inc
    Livery St Putnam ct
    Putnam ct, Connecticut

Cargill Chevrolet inc Fed up Putnam  Connecticut

*Consumer Comment: They might have to fix this under warranty...

Show customers why they should trust your business over your competitors...

I was a loyal customer, thought they were a reputable company. However my last car purchased of a used car, after just a couple days I noticed the transmission was slipping. The dealership dodged me for days, and then finally told me it wasn't their problem it was mine, but they were happy to quote the service on it for another $3000. I only put 200 miles on it! they misrepresented the car, said no issues just to get me to sign on the dotted line. Their business practices are unethical, they're are liars and crooks. Anyone considering a vehicle purchase there should beware that they have no customer service or morals. I was told they would talk to the owner to see what he thought, and they would follow up in a week! A week? Really. There is plenty more places in the area to shop for cars, so don't fall into their trap. If you want to hear more info on the story let me know I have documented proof and logs of all correspondences. (((ROR redacted)))

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#1 Consumer Comment

They might have to fix this under warranty...

AUTHOR: Starvros - ()

.....even though it is a used car. The lemon laws for used cars vary by state and not all states have this but yours does. However it depends on certain factors. Following is pasted from your states DMV website. If your vehicle meets the criteria and they still refuse to pay for the repair then contact your states AG and/or consumer protection agency. If it does not meet criteria you are most likely SOL especially if you signed anything purchasing the vehicle "as-is" with no implied warranty.

Connecticut does not have the same type of binding arbitration process to protect consumers purchasing used vehicles. However, the state does require dealers selling used vehicles to provide a warranty under certain conditions:

  • If the vehicle is less than seven years old, and costs more than $3,000, it must be protected by a warranty.
  • If the vehicle costs less than $5,000, the warranty is good for 1,500 miles or 30 days, whichever comes first.
  • If the vehicle costs more than $5,000, the warranty is good for at least 3,000 miles or 60 days, whichever comes first.

During the warranty period, the dealer is obligated to cover any repairs needed to make the vehicle safe and operationally sound.

If you purchase a vehicle older than seven years, and/or for less than $3,000, you have no protection from the dealer. The car is sold, "as is," and must be labeled that way on the sales sticker. Private sellers are also under no obligation to provide a warranty for a used vehicle

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