• Report: #991920
Complaint Review:

Caribbean Cruise Line

  • Submitted: Sat, January 05, 2013
  • Updated: Sat, January 05, 2013

  • Reported By: Kay — Springfield Illinois United States of America
Caribbean Cruise Line
2419 East Commercial Blvd Fort Lauderdale, Florida United States of America

Caribbean Cruise Line promised a beach front hotel as an "upgrade"--it was 45 min. inland from Fort Lauderdale, Florida

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I thought I was  talking to Royal Caribbean.  Now that I'm here in Florida, I find that the company is Caribbean Cruise Line and they have nothing to do with Royal Caribbean.  We were not promised a free cruise--so far we've paid about $1400!  Now I find out that the "cruise ship" is a former Baltic ferry, and that this line is known locally as the "crappy cruise line."  For our two nights in Fort Lauderdale, we "upgraded" to a beach front hotel.  Once we arrived in Fort Lauderdale to pick up our cruise package, we discovered that our "beach front hotel" is 35 minutes inland from Fort Lauderdale, and is about an hour from the nearest beach.  Don't have anything to do with this company.  They are not what they seem.

This report was posted on Ripoff Report on 01/05/2013 03:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/caribbean-cruise-line/fort-lauderdale-florida-33308/caribbean-cruise-line-promised-a-beach-front-hotel-as-an-upgrade-it-was-45-min-inlan-991920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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