• Report: #955026
Complaint Review:

caribbean cruise line

  • Submitted: Mon, October 15, 2012
  • Updated: Mon, October 15, 2012

  • Reported By: micheal — jonesboro Louisiana United States of America
caribbean cruise line
Florida, ramada time share scam Internet United States of America

caribbean cruise line Cruise & Bahamas Resort When you book your cruise dates for most successful cruise lines i.e. Norwegian, or Carnival, they allow you to book online or by phone there is no rush, no preregistration/payment required before you Internet

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When you book your cruise dates for most successful cruise lines i.e. Norwegian, or Carnival, they allow you to book online or by phone there is no rush, no preregistration/payment required before you are given all the details. You look at available dates/rooms, select your package, read the details of the types of packages and their exclusions, pick your port excursions, or not, select your cabin/room location, then get the grand total (taxes included) you agree to pay for your chosen package and
amenities, then get your confirmation after you pay and are fully aware of what you just purchased because you read or was told and emailed the details. All inclusive is paid for with some exceptions that are visible on a reputable cruise lines web page, i.e. non alcohol drinks are not inclusive as well as alcohol- common knowledge among seasoned cruisers, and you are given the option to buy ahead of time so you dont have to use cash on the legit ships. Everything is always upfront and honest, no hidden fees or upgrade costs.

This is not about the successful cruise lines, they dont need to trick/mislead people with pamphlets, travel vouchers, or discounted packages/port tax, or time share schemes. They (Norwegian, Carnival ect.) are reputable, legit companies. They have a legit website, with legit details. I am warning you, do your research on Caribbean Cruise Line; be patient, dont let anyone rush you into decisions that seem too good to be true, because this one is! The telemarketer said all that was asked of me was a $59.00 per person port charge/docking fee. I would have 18 months to schedule my cruise. This seemed like a good, legit deal to me by the pitch I was given over the phone. I decided to question them, and the answers were so repetitive, they kept repeating the same information like I would somehow accept it as the truth if I was told the same thing the same way ever time, I have a conscious and a subconscious, and I use my brain daily to make logical decisions! I ask a question and expect
and answer, if you cant rephrase and explain with detail, theres a problem/reason/scam.

Don't get scammed/suckered/told partial truths by this company, Caribbean Cruise Line. Dont accidentally get trapped by the idea of free meals, discounted rates and a travel credit voucher issued from 301 Broadway Suite  101B, Riviera Beach, FL 33404. If you arent getting all of the details before you pay/register, something is not right/truthful. This is a marketing scheme for a motel/hotel time share in FL. When I asked how they got my info they said they send it out based on geographical data.  This pamphlet had been in my mailbox for a while. When I asked if they were a telemarketing agency the person (two different people I spoke with) said, No, that I was their advertisement for the 2009 Caribbean Cruise Line Cruise Ship/remodeled
barge, so I could tell everyone I know, about this great deal Im getting. But yet, I was preferentially selected just by calling before 500 others, yeah right! The telemarketer told me for the free cruise ALL I had to pay was $118.00 for two people ($59.00 each)port taxes and they asked for my credit card information. I dont give my credit card information over the phone, especially if I have no proof of what I am actually purchasing, i.e. terms and conditions, I asked for explanations and the answers I received were nonsense. I was told I could NOT call them back. I had to stay on the phone and make the decision during
that call (Hard Sale) fortunately for me, I am a patient person and dont respond well to pressure and missing details without proper, educated explanations. After the first person got some basic info, I was transferred to another telemarketer
that I questioned also. I was emailed some things they had stated and most of the important stuff concerning pricing for food was left out, not to mention any terms and conditions. I was told I had to contact the company within 18 months, with a 60 day grace period before the date I choose to sail to book the free cruise. I would be emailed with my own website for the rest of the details, (after I give them my credit card number.) I was given dates I could not sail, and was not allowed to pick my dates until after I purchased my (discounted package deal/port taxes) and waited 60 days weird, fishy! Old wise sayings are passed
down from generation to generation for a reason, (you get what you pay for) everyone knows lying; telling versions of the truth, not disclosing the whole truth is in fact a LIE,  i.e. In court you swear on the Word of God to (TELL THE WHOLE TRUTH AND NOTHING BUT THE TRUTH.) Only a reputable company would allow you to call them back at your leisure, because they value
their costumers and understand their costumers intellect and concern for legitimacy! I know this fact from my abroad traveling experiences by plane and boat/ship, my college education/degree, and the Word of God/manual for living a righteous life. I do NOT gossip, I am informing you (the reader) just as I would tell my family and friends, simply because I care about people, justice and am always striving to do the right thing in life.

I will inform BBB, FCC, Americans and all people all over the world of the truth compared to what this Caribbean Cruise
Line company is saying, actually, withholding important details=lying.  Always do your research first before you are
pressured into giving your credit/debit card number or any personal information that could lead to IDENTITY THEIFT or any companys profit from selling/renting your information, ect. Always record them if they say they are recording you so you have the whole story/audio record (as they put it) yourself and dont need to rely on their copy, if it came down to that situation. If you dont subscribe to porthole magazine/ have NOT entered any cruise sweepstakes, or arent for sure about the details, then how and why would you be winning/picked for a special discounted cruise just for being the first of a certain number of callers that day?

Hum, if it smells fishy, its most likely a fish. When you cant set up your cruise dates that day, then why the rush in getting my hard earned money/credit card info that day/that call. The telemarketer told me for the free cruise ALL I had to pay was $118.00 for two people ($59.00 each) and asked for my credit card information. I dont give my credit card information over the
phone, especially if I have no proof of what I am actually purchasing, i.e. terms and conditions, I asked for explanations and the answers I received were nonsense. I was told I could not call them back I had to stay on the phone and make the decision(Hard Sale) fortunately for me I am a patient person and dont respond well to pressure and missing details without proper educated
explanations. I could say a lot more, I just feel I have said enough and hopefully this will help prevent someone from being mislead by any company or telemarketing agency. Dont ever be intimidated by someone who is treating you poorly/disrespectfully, or misleading you by deception/partial truth, that is a scare tactic! They are the ones truly afraid/money hungry! I will go ahead and say this: I will not argue, nor respond to the anonymous poster aka Caribbean Cruise Line or any
negative/attacking responses, because I dont have to nor would I want to.

Below: the email I received from Caribbean Cruise Line the day I was speaking with them. The email is missing a lot of information they said to me and doesnt specify meal pricing or the travel voucherect. Read it carefully. All inclusive
is paid for with some exceptions that are visible on a reputable cruise lines web page, i.e. non alcohol drinks are not inclusive and you are given the option to buy ahead of time so you dont have to use cash on the legit ships.

<Register@bestcruisegetaway.com> wrote:

From: Register@bestcruisegetaway.com

Subject: Corporate Endorsed Certified Letter of Guarantee

Having trouble viewing this email? View it in your browser .

Welcome to Caribbean Cruise Line, The Exclusive Cruise Line of the Port of Palm Beach, and an Official Cruise Line of Grand Bahama Island.

Your cruise experience is certain to be special aboard our fun-filled Bahamas Celebration, which was selected as the Best Bahamas Getaway Cruise in 2011 by Porthole Magazine, one of the worlds leading cruise travel magazines. You qualify for
our cruise by being one of the first 500 people today to take advantage of our national promotion.  Congratulations!

Your significantly discounted "Cruise and Resort Stay" vacation package features the perfect balance of extraordinary destinations, outstanding service and genuine hospitality! By combining a two night Caribbean Cruise, fabulous destinations
in sun-kissed Florida and the tropical Bahamas, and featuring some of the most trusted names in travel - we have created your "one call does it all" Dream Vacation for you!

2 Night Cruise for two aboard the Bahamas Celebration to Grand Bahama Island, with all your meals, entertainment and activities included onboard.  $50.00 in Casino Match Play valid aboard ship in the Wynmore Casino.
Your total package cost is only $59 per person for the 1st and 2nd passengers, based on double occupancy.

About our Cruise Line:
Caribbean Cruise Line is proud to announce our flagship the Bahamas Celebration, and its selection by the Chief Editor of the prestigious Porthole Magazine as the "Best Bahamas Getaway Cruise in 2011"!

Caribbean Cruise Line is the Exclusive Cruise Line of the Port of Palm Beach; and has been called the Port's "Crown Jewel" by
the Port's Executive Director Manny Almira.

Check out these videos of past travelers

Click this To View Bahamas Celebration Video

Our flagship, the Bahamas Celebration, conveniently departs from the Port of Palm Beach in South Florida at 5:30 P.M. (EST), and travels round trip to Grand Bahama Island - widely regarded as "The Jewel of the Bahamas."

This tropical island paradise is known for its unspoiled powder-white beaches, crystal clear blue waters and a relaxed atmosphere. It's also home to our luxurious resort destinations.

Our luxury mid-size cruise ship boasts 500 well-appointed cabins, allowing us to travel up to 1,500 passengers comfortably. Cabin dcor is modern and comfortable. With 24-hour room service available, and an emphasis on service throughout the ship, the Bahamas Celebration offers our travelers a memorable onboard cruise experience.

Everyone knows cruising and dining are synonymous, and with the Bahamas Celebration, its no different. Multiple dining venues offer our passengers the choice of four distinct restaurants with mouth-watering cuisine sure to satisfy whatever their appetite is in the mood for. For starters, Rios is an all-you-can-eat Brazilian-style steakhouse and buffet, where gaucho carvers slice and serve up delicious meats. Trattoria Di Gerry is a casual Italian restaurant serving pizza, pasta, and salads until 3 am for quick bites and passengers with a late-night appetite. The Crystal Dining Room serves classic American fare from a broad menu, and the romantic Cove Restaurant is perfect for upscale dining. Of course, theres also a delectable Buffet area on the upper deck
pool along with relaxed pub and snack areas.

There are also lots of amenities to enjoy onboard; including the extraordinary Fountain of Youth Spa to relax in, an invigorating Gym to work off some calories, a convenient full Beauty Salon, the Treasure Chest Gift Shop for that special present, the spacious Wynmore Casino with all the games of chance, our chic multi-story night club The View for dancing and entertainment, our delightful British-style Pub 437 for darts and a pint, the Ocean Breeze Lounge for viewing their favorite sporting event, an Internet Caf to catch up with friends and family back home, a refreshing swimming pool on deck, and many fun kids areas for families with children of all ages. The options and fun are endless!

For more information visit us at www.BestCruiseGetaway.com

Robert Mitchell

Cruise Line

Port of Palm Beach

301 Broadway STE 101B

Riviera Beach, FL 33404

Customer Care: Toll Free 1-800-221-8200,

Monday Friday 9 AM till 10 PM,

and for your convenience Saturday 10 AM till 4 PM

Passports on the ship are not needed, but are useful and make getting on and off the cruise easier.  For cruise only passengers that do not have a passport, a driver's license and raised-seal birth certificate are required.

For our customers that are staying on Grand Bahama Island with one of our stay and play packages, a passport is absolutely necessary.

Get your Passport from U.S. Department of State

If you want to get your Passport faster go here www.PassportVisasExpress.com .

Caribbean Cruise Line is registered, licensed and bonded with the State of Florida.

S.O.T. Registration No. ST-37425.  

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This report was posted on Ripoff Report on 10/15/2012 01:12 AM and is a permanent record located here: http://www.ripoffreport.com/reports/caribbean-cruise-line/internet/caribbean-cruise-line-cruise-bahamas-resort-when-you-book-your-cruise-dates-for-most-su-955026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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