Report: #783789

Complaint Review: Caribbean cruises

  • Submitted: Sun, October 02, 2011
  • Updated: Sun, October 02, 2011
  • Reported By: Sharon — Davie Florida United States of America
  • Caribbean cruises
    2585 140st
    Altamont Springs, Florida
    United States of America

Caribbean cruises informercial for Genie Bra gives free scam cruise on Bahamas Celibration Ship Altamont Springs, Florida

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I ordered the Genie Bra from an informercial and was told that I won a free cruise.  I was transfered to the senior travel coordinator of Caribbean Cruises, Rachael Rizer, who gave me the particulars.  It was for a two day cruise out of Palm Beach Florida.  The cost to me was $59 per person, double occupancy, to cover port taxes.

That sounded reasonable.  I was told that meals and all drinks are free except for alcohol and tips. That also sounded reasonable, having gone on cruises in the past.  I gave my address, so they knew I also lived in florida, near Palm Beach.  I had not been on any vacation in 4 years and I needed a "get away".  I was told that the ship was the Celebration.  I was transfered to another person who tried like heck to upgrade me for $199 for an outside cabin.  I declined, since I only use my room to shower and sleep.  

I could see he was getting frustrated and I was transfered to another person.  This female tried to offer me an extended vacation for after my cruise.  Two days at a hotel in Fort Lauderdale and the normal sight seeing stuff.  I declined that because I live in Ft Lauderdale and I would rather sleep in my bed.  Having lived here since 1965, I have seen it all.  I just wanted my two day cruise!!!!
I had given them my credit card number to pay the $118 to cover port charges for two people.  They got so mad at me I was told that this was not for Florida residents.  It should not matter where I live...if I won something they should honor it. A thump on the head for the Genie Bra people for associating themselves with this scam...they have their own problems anyway from what I read....
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