• Report: #1058531
Complaint Review:


  • Submitted: Wed, June 12, 2013
  • Updated: Wed, June 12, 2013

  • Reported By: Annette — Poulton le Fylde Alabama
Internet United Kingdom

Carllen.com Purchased 5 in 1 steam mop in Oct 2012 recieved December 2012! It did not work! I have been in contact continuously with Carllen since in attempt to swwap for working model, without success. I have now,today, 12th June 2013 tried again to email them, now email has been returned. The telephone no given for them has never been answered, 01618206941. Manchester, England United Kingdom

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 I purchased a 5 in 1 steam mop in October 2012 which finally arrived in December 2012. It did not work! I have been continally in contact by email with Sam Andrews until today when my latest email was returned. I have been emailing them for months now in an attempt to swap the part, the motor did not switch on. I have requested only a replacement part as would have liked to keep this item.

I also spoke to someone at Mighty Deals which was where I Purchased this item from, they gave me a telephone number, 01618206941, I have left endless messages, none of which were replied to. Many times it also said there was no space to leave any messages! I am now going to contact Trading Standards in Preston, Lancashire to see if they can help. I hope this deters anyone else from buying from this company.

This report was posted on Ripoff Report on 06/12/2013 08:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/carllencom/internet/carllencom-purchased-5-in-1-steam-mop-in-oct-2012-recieved-december-2012-it-did-not-wor-1058531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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