Carmax screwed me on a out of state deal Boynton Beach Florida

So you're trying to convince me that you bought and paid for a truck over the phone, had insurance on it already when you were booking the flight and preferred to fly all the way out there when Carmax provides a relatively low cost transfer service to all of its customers for all of their vehicles. The same transfer service you ended up using in the end. Why did you go through all of this hassle the long way? While you were at it why not just buy another plane ticket to the second dealership, and on your way back go ahead and make that stop off in fantasy land. It seems you have been living there for awhile anyways. Carmax would have held the vehicle for you if your story is true. After all you had already bought the car. How can they sell what isn't theirs? But you would actually have to be present to sign the title and paperwork in order to really own the truck.

If you have all your facts straight then I still don't see where the ripoff is. it cost you 1627 dollars for the transfer fee, and two plane tickets. (You should have just paid the transfer fee originally and saved yourself the plane trips, and you would have gotten the truck you wanted to badly). They took 2k off of the vehicle. That is a profit in any language.

As for liability. If they are telling you that you need insurance on a vehicle you don't even officially own yet before you even get on a plane to head in the direction of the dealership, I know they made the real owners of the truck get insurance before they actually drove their possession off of the lot. They were driving, their insurance, that would be their fault.

If you're truly in sales then you know what a high stress job it can be, you should understand where this young lad was coming from when he forced you to buy something you hadn't seen in person. The he forced you to fly all the way out there on a non-refundable ticket. Then at the last second he fumbled the ball. If he wouldn't have forced you to do all those things none of this would have ever happened. Or perhaps we should just use a bit of common sense next time and not get ourselves into these silly predicaments.



"If you read further.. In the complaints, there are other unresolved issues with the BBB. Do not bother with the BBB they are paid by them. Contact your attourney general's office and find as many bloggs you can to leave your mark. You probably will not get your airfair back but luckly you didnt buy the vehicle. I have found the majority of the vehicles are previous rentals that have been wrecked and or the titles are clear or have been washed. I wish I had bought new with a local dealer."

Good idea. Go to a local dealer, the ones who are at the Carmax wholesale auctions every week buying the cars that Carmax rejects and refuses to sell. The guys who are selling these rejects next to their new cars calling them certified. They are very trustworthy compared to Carmax, a fortune 500 company who has served millions of happy customers. With logic like that I can understand how you would think its even possible for a big business like Carmax to wash a title.

my response is to this previous comment, carmax does not wash car titles and make them clean, and do not sell vehicles with FRAME or FLOOD DAMAGE! Your ignorance makes me laugh, I really cant stop laughing! yes carmax sells rental vehicles, are rental vehicles BAD??? absolutely not, they check out all the cars as they would if a customer brought it in themselves, now only because mr sanchez privately owns the vehicle, does that make him automatically more safer of a driver with no wrecks? does it mean he beat up on his car and decided to neglect maintenance absolutely not a car is a car is a car is a car...that is all

If you read further.. In the complaints, there are other unresolved issues with the BBB. Do not bother with the BBB they are paid by them. Contact your attourney general's office and find as many bloggs you can to leave your mark. You probably will not get your airfair back but luckly you didnt buy the vehicle. I have found the majority of the vehicles are previous rentals that have been wrecked and or the titles are clear or have been washed. I wish I had bought new with a local dealer.

If you read further.. In the complaints, there are other unresolved issues with the BBB. Do not bother with the BBB they are paid by them. Contact your attourney general's office and find as many bloggs you can to leave your mark. You probably will not get your airfair back but luckly you didnt buy the vehicle. I have found the majority of the vehicles are previous rentals that have been wrecked and or the titles are clear or have been washed. I wish I had bought new with a local dealer.

I've never been to a Car Max, I'm in no way defending them as far as I'm concerned all car dealers are dirt bags. I have to say, are you retarded? You must me to purchase one way non-refundable plan tickest to go purchase a vehicle you have never seen or test drove. Why in the world would you go there even after you were told the vehicle had been sold? I can't believe the sales guy told you he would pick you up at the airport, that makes no sense, he did not have a vehicle to sell you. Living in LA myself I find it hard to believe that you co uld not find an suv to buy here, I think your full of crap, this never happened. If it did you are true moron. Hey I have an SUV for sale want to buy it, no need to drive it i'll just send you some pictures! Dumb a*s.

Hate to tell this to you. THEY DONT CARE. When it comes to SUV's they will always take a bird in the hand given how poorly they move.

I had setup the same situation locally with a Carmax but was treated alot better. They actually pulled it onto the showroom floor cuz it was at night and cold and stayed past close. So I think you just got the luck of the draw with a poor salesperson who didnt know how to please his customer. Given the economy and market Im sure you will have no issue finding another comparable SUV deal.