Report: #258622

Complaint Review: CARMAX - Kennesaw Georgia

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Ripoff Report is Xcentric Ventures

Submitted: Wed, July 04, 2007
Updated: Wed, July 04, 2007
Reported By: — Atlanta Georgia

Author Confirmed

Why?

CARMAX 1215 Ernest W Barrett Pkwy NW Kennesaw, Georgia U.S.A.

Phone:
Web:
Category: Auto Dealers

CARMAX STAY AWAY from CARMAX! ripoff Kennesaw Georgia

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My experience started out perfectly. I got a good deal on a 2006 Jeep Grand Cherokee, it was easy, I was happy. Then, after driving it over 2000 miles, It starts over heating, transmission acts up. I take it to a Jeep dealership and fiind out that when carmax serviced my Jeep, they forgot to replace the oil AND transmission fluids!!! No leaks were found, they simply didn't replace the fluids! Carmax refuses to admit fault and now won't even return calls or emails.

I'm absolutely stunned that a company the size of carmax would act like this. I've been back to Jeep 3 times now as they try to repair the damaged transmission. I'm sure I've also suffered engine damage that will surface later. I'm extremely disappointed and will encourage friend and foe alike to stay away from this company, pathetic, absolutely PATHETIC customer service. I was completely ripped off!

R
Atlanta, Georgia
U.S.A.

This report was posted on Ripoff Report on 07/04/2007 07:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax/kennesaw-georgia-30144/carmax-stay-away-from-carmax-ripoff-kennesaw-georgia-258622. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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