Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #438457

Complaint Review: Carmax - Lithia Springs Georgia

  • Submitted:
  • Updated:
  • Reported By: Douglasville Georgia
  • Author Confirmed What's this?
  • Why?
  • Carmax 1977 Thornton Road Lithia Springs, Georgia U.S.A.

Carmax sold me flooded car ! Lithia Springs Georgia

*Consumer Suggestion: Ok

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

We had went to Carmax over the other car dealers based on their word and commercials bragging about the "carmax inspection". You wouldn't buy a car with any problems, they guaranteed it to be in perfect condition (no floods, wrecks, etc)

We have only had the car a lil over a week and noticed the xm on the radio wasnt working. We ASSUMED maybe it was the weather. We had a large amount of rain the past few days. Just "maybe" the clouds were to thick for it to work. We were clueless, we have never had a car with xm before..

The second day of the rain we noticed things in the trunk were damp, but it wasnt till we picked up some pictures we had JUST had done and they were messed up that there was a major problem going on in the trunk. We lifted up the mat where the tires would go and noticed everything was soaked. To the side above where the tires were was sitting in a foot of water. Sadly inside that foot of water was the xm receiver (which sure explained why the radio was NOW saying no receiver found...), tail light wires, etc.

This is a freaking 2008 car. It was barely used 9 months to begin with. So we are unsure how long the beginning water was there or if the trunk area flooded that bad in one day. It obviously has been there or already started before we got the car because of the color of everything in the trunk area.

This was my first new car ever and I cant even describe how infuriated I am. If I wanted to get screwed this bad with a car I could have just trusted one of the ppl off craigs list or a buy here pay here lot.. Pretty much everything electronically is sitting under water in the back of the car, all the carpets are soaked. I image that nice new car smell will soon be followed by mildew...

So would I refer any one to car max. NO, they are just as bad as any other car lot. In less then one week I went from extremely happy to completely crushed.

Georgia30135
Douglasville, Georgia
U.S.A.

This report was posted on Ripoff Report on 03/27/2009 07:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carmax/lithia-springs-georgia-30122/carmax-sold-me-flooded-car-lithia-springs-georgia-438457. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Suggestion

Ok

AUTHOR: Been There Done That - (U.S.A.)

POSTED: Monday, March 30, 2009

So what has Carmax said they would do about it if anything? Have you approached them about warranty? Your out of luck on the 5 day buyback but they have another standard warranty (90 days I think). Since this is a 2008 it should still be covered under manufacturers warranty. I would have the dealer verify if this is due to flood or other factors namely leaks from all the rain. One key to check if this was a flood car is pull out all the seatbelts and smell them and check for wetness. If someone reconditioned a "flood vehicle" they rarely go to extremes to replace that.

So just to be clear you didnt check the trunk out prior to purchase? They should have walked the checklist through to show u there was a spare tire and you all activated the XM radio to get the signal?

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now