Carmax says they wont sell you a wrecked car, but they sold me one ripoff Plano Texas

I can speak volumes about our Carmax experience right up to dealing to their Corp. legal department in VA.. They make me and my family sick in simple terms, and there is enough collective evidence on this site and elsewhere (Atty. general's offices, etc nationally) to warrant a Class Action suit in my opinion now...

Also, as far as car reports, Carmax and others say they will give you these. They should. However, many times, in the course of their manipulative practices of aiding, baiting switching and confusiing the consumer once in their dealerships, unless you "remember" to tell them you want it, they will simply NEVER present it upfront as an honest person would..

a CARFAX report ought to be given up front and at time anyone asks serious questions about a car's history. ONce you relaize how CARFAX works, it is verye asy for say, a dealer, who just got a car fropm an auction, will report to CARFAX very good and positive things about that car, which can also trick people who read it later on thinking wonderful maintenance was done by the dealership, when in the end, it may well not have!! Also, you may take that vehicle's VIN # and simply contact the car maker in Detroit, and they will also get back to you quickly whether any previous callbacks were imposed or not or when they were fixed.. I ADVISE this strongly on ANY used car people may be interested in purchasing.

DONOT let them patronize you.

DO NOT let them belittle you.

DO NOT let them may you feel like you are stupid and they know better.

DO NOT... I can go on, as there are time tested tricks utilized in how they conduct business and it has got to STOP!!

YOu may wish to go to Lawyer.com site as well, as there is a syndicated car fraud exposer who contributes to those attornies and has a program out of Knoxville, TN right now which will like to get anyone's story out about bad dealings by Carmax in general...

carmax is the one that told me it has to be wrecked on 5 panels before they wont sell it.

No i didnt notice the transmission problem when we test drove the van, it was only noticable when it was warm. And as for the brass shaving it was the transmission shop that carmax sent the van to be repaired at that told us about the shavings and yes they paid for it after my $75 deductable, and the van was wrecked one year before carmax got there hands on it. Will not sell you a wrecked car is that, if they mean majorly wrecked car then that is what they should put in there commercials. But wait I havnt noticed those paticular commercials in awhile,.....gee wonder why?

Basically, their inspection means that they are pretty sure the car will drive off the lot without falling apart. They may or may not have known the car was wrecked, and don't care. Wrecked cars can be repaired if done correctly, so that alone shouldn't stop you. Dealers play dumb when asked if cars were wrecked, and sometimes they just don't know. They sell cars that are bought at auction, and they at at auction because something made the previous owner get rid of it. That's why they sell them out-of- state, they don't want you meeting up with the previous owner. Why do you think dealers won't give you a warranty on a used car? Because they are JUNK! In the future, do your research FIRST.BTW, check your mileage history for signs that the odometer has been turned back. If you can prove it has, then you'll have cause to really get them into hot water with the feds.

I have trouble believing it's that bad.

Are you telling us that you could NOT notice this supposed transmission problem when you test drove the car? Are you describing the problem as worse than it was?

Most used car dealers repaint the front bumper of cars, because the front bumper gets all the knicks and scratches from the road. (Who wants to buy a car that has a nicked up front bumper? A repainted bumper does NOT mean the car was wrecked.

How do you know about brass shavings in the transmission? Who told you this? Did CarMax pay for the transmission repair?

Any car that has had 5 panels repaired can be recognized easily. From what I understand CarMax does not sell cars that have more than 2 panels worked on.

Finally, if you in fact have an official report that PROVES the car was wrecked, bring it to CarMax and they should refund your money.