Complaint Review: CarMonkeys - Wyckoff New Jersey
- CarMonkeys 393 Crescent Avenue Wyckoff, New Jersey USA
- Phone: 1-888-822-2839
- Web: www.carmonkeys.com
- Category: Auto Parts
CarMonkeys, www.carmonkeys.com, Car Monkeys Ripoff, Horrible expereince, Scam Wyckoff New Jersey
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I recently ordered a used motor from CarMonkeys for a 1998 S-10. I paid almost $1200 for the motor plus another $185 for residential shipping. When the motor arrived it was caked in mud and dirt, had bent pulleys, etc. Overall it looked horrible and there is no way I could or would accept it or trust that it would actually run once I installed it, keep in mind you only have 30 days to return it. It honestly looked like it had been set outside on the ground for a couple of years before being shipped. You can find these motors from $300 to $800 almost anywhere, I ordered from CarMonkeys because they offered a 5 warranty on parts and said the motor was in “good running condition”. That is not what I received, not even close. When I called about the motor and told them I would not accept it, I then got hit with over $500 in charges to return it. So basically, once all is said and done, I just paid $500+ for nothing but a horrible experience. Their customer service did not care, said it was my fault for not accepting it (the very first thing they said) and I should have known that it would not be "perfect" since it was an old motor. I never asked for “perfect” nor did I expect it. But I did expect “good running condition”, not the condition it was in. Admittedly I got a little upset on the phone after being told it was my fault, but seriously? For $1200 you would expect a little better than what I received. Keep in mind before you buy that if you receive a POS then it will be your fault and you will still end up paying a large amount of money while ending up with nothing.
This report was posted on Ripoff Report on 07/08/2016 12:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carmonkeys/wyckoff-new-jersey-07481/carmonkeys-wwwcarmonkeyscom-car-monkeys-ripoff-horrible-expereince-scam-wyckoff-new-1315775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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