Complaint Review: Carnival Corp
Carnival Corp carnival princess cruise Texas
We have traveled numerous times with Carnval and once before with Princess. On Sept. 26, I booked a cruise for the two of us on Princess and paid in full. Now, on Oct. 5, I learned that we had a very serious family conflict at that time and wanted to move my cruise to the same one only two weeks later.
They call it a cancellation and have endless charges for doing that. I do not want to cancel, I want to TRANSFER it. Both of the women at Princess I spoke to were very flippant about it.
Be warned, if you have a family emergency come up, they will gouge you good.
They also said they told me about cancellation fees, which I don't remember, but I don't want to cancel entirely, I only want a transfer. Even with travel insurance, you are going to be flat out of luck so be forewarned.
I am switching to Norwegian...they are far more accommodating.
This report was posted on Ripoff Report on 10/05/2013 08:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/carnival-corp/frisco-texas-75035/carnival-corp-carnival-princess-cruise-texas-1089671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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