Complaint Review: Carnival Cruise Lines - Miami Florida
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- Author Confirmed
- Carnival Cruise Lines 3655 NW 87th Avenue Miami, Florida U.S.A.
- Phone: 305-5992600
- Web:
- Category: Cruise Ships
Carnival Cruise Lines ripoff trying to conceal severe damage to luggage Miami Florida
*Consumer Suggestion: Another idea....
*Consumer Comment: Question
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Carnival and its agents committed fraud by taking my suitcase which they had destroyed with gross negligence and reckless disregard, and throwing it into my cabin without any explanation. The metal bars on the back of the 32" suitcase were bent 90 degrees. They were incased in a metal tube. It took an extreme amount of force to do this and rip a whole larger than 8 inches exposing my belongings and the inner lining.
They were not going to take responsibility and this action was meant to conceal their actions. When confronted with this they requested documentation and repeatedly requested the same documentation. Now they want to limit their liability to just $50 after committing fraud and attempting to hide the damage they had done.
David
Warner Robins, Georgia
U.S.A.
This report was posted on Ripoff Report on 10/18/2006 04:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/carnival-cruise-lines/miami-florida-33178-2428/carnival-cruise-lines-ripoff-trying-to-conceal-severe-damage-to-luggage-miami-florida-216498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Another idea....
AUTHOR: Honest Sam - (U.S.A.)
SUBMITTED: Thursday, October 19, 2006
Find out what stevedore service they use at the port you embarked from and try filing a claim with them. It sounds like your suitcase was the vicitm of a forklift.
#1 Consumer Comment
Question
AUTHOR: Nicole - (U.S.A.)
SUBMITTED: Thursday, October 19, 2006
While I understand your frustration with your ruined luggage, I have just one question:
how much was that exact bag worth? As in purchase value, not sentimental. That should be what they pay you, nothing more, nothing less.
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