Report: #1100027

Complaint Review: Carolina Packaging

  • Submitted: Sun, November 17, 2013
  • Updated: Sun, November 17, 2013
  • Reported By: Upset and Decieved Consumer — Merrillville Indiana
  • Carolina Packaging
    3901 atlantic ave
    raleigh, North Carolina
    USA

Carolina Packaging Co re-packs items, Overbills, then tells you to go to HELL raleigh North Carolina

*REBUTTAL Owner of company: Dear Unhappy

Show customers why they should trust your business over your competitors...

Ordered 5 boxes of 170mil cold tape at $100+ per box, got GENERIC at $20.00 a box.  Told this to Ralph (NO LAST NAME, THEY WON'T SHARE IT), he said in email "YOU ARE TALKING TO A BRICK WALL" 09-27-13 at 3:52pm.

Company also RE-PAKS tape into 3M cartons.  When I told them of this, he said in email  ITS A LONG WALK TO MINNESOTA...Meaning he felt no one at 3M would care if they were putting competitors products into 3M box and re-selling it. 

Bottom line, CAROLINA PACKAGING is a couple of people in a phone room that only care about getting orders and then screw you.  AVOID this company.  They need to clean up or CEASE.  You will be sorry.  Heck, they DOUBLE CHARGED ME on a $3,000 order and still screwed me. 

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This report was posted on Ripoff Report on 11/17/2013 04:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/carolina-packaging/raleigh-north-carolina-27604/carolina-packaging-co-re-packs-items-overbills-then-tells-you-to-go-to-hell-raleigh-nor-1100027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Dear Unhappy

AUTHOR: Ralph Sigler - ()

This individual bought this product on a web order.  Made an error on the tape order #.  Our policy is 20% restocking and you pay the freight.  Customer did not want to do this and elected just to complain.  Customer received exactly what he ordered and did not want to omit to the mistake.  His comments are not valid.

 

Thanks

 

Ralph Sigler

Owner

919 876 1616

 

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