• Report: #974884
Complaint Review:


  • Submitted: Wed, November 28, 2012
  • Updated: Wed, November 28, 2012

  • Reported By: Cliff Buckwalter — Reading Pennsylvania United States of America
Internet United States of America

CarRentals.com Overcharged by FOUR TIMES the quoted amount! Internet

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I booked a rental car with CarRentals.com on 11/4/12 for our visit to South Africa. I needed the car for a week and the quoted price for the type car I chose was $77.91.

With the rental, taxes and fees and insurance policy, I ended up paying $255.30. But that was merely the start! Upon arriving in Durban the Dollar Car agency had the booking information but charged our credit card $189.91 for - we were told - was a refundable deposit. Then after returning the car - actually after returning to the States - Dollar charged us an additional $46.80.

I have not received ANY explanation of these charges either by Dollar or CarRentals.com. This car rental cost us a total of $492.01!

This report was posted on Ripoff Report on 11/28/2012 08:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/carrentalscom/internet/carrentalscom-overcharged-by-four-times-the-quoted-amount-internet-974884. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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